Windows Thread, XP & 7 running IE8 - docx opens as zip file. in Technical; When trying to download a docx document from a website it saves it as a zip file.
This happenes on ...
23rd March 2012, 09:19 AM #1
XP & 7 running IE8 - docx opens as zip file.
When trying to download a docx document from a website it saves it as a zip file.
This happenes on both windows xp and windows 7 machines only running ie8 and is not a problem for machines running firefox or safari.
we have tried changing 'open files based on content, not file extension' to disable, this doesnt work as it just opens up in ie as symbols.
IDG Tech News
23rd March 2012, 11:16 AM #2
Does this happen on any other website?
23rd March 2012, 11:40 AM #3
We have this problem with email attachments...the only reliable fix I have found is to rename the file back to .docx after saving it...
23rd March 2012, 11:49 AM #4
I've seen this twice, once where the webserver was not configured correctly - it was telling the clients the file was a .zip file, IIRC something to do with the mime type.
The second time was when a previous version of Office (pre .docx support) had not had the Office 2007 (?) compatibility pack installed.
23rd March 2012, 12:28 PM #5
Yeap, this is a problem with the webserver not having the content types configured correctly.
23rd March 2012, 12:30 PM #6
Thank you; I did wonder if I'd remembered this accurately while I was posting.
Originally Posted by SYNACK
23rd March 2012, 12:43 PM #7
Also in your security settings change open files by content rather than extension to enabled ..
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