+ Post New Thread
Page 1 of 2 12 LastLast
Results 1 to 15 of 18
Windows Thread, Veritas BE 10 backup failure in Technical; I have had a few consecutive backup failures on my admin network using Veritas 10 with error: e00084af - The ...
  1. #1
    randle's Avatar
    Join Date
    Dec 2006
    Location
    Chelmsford, Essex
    Posts
    594
    Thank Post
    66
    Thanked 16 Times in 15 Posts
    Rep Power
    19

    Veritas BE 10 backup failure

    I have had a few consecutive backup failures on my admin network using Veritas 10 with error:
    e00084af - The directory or file was not found, or could not be accessed.
    The log then directs to a link that suggests Five or so solutions which only Two are relevant. One was to exclude the DO_NOT_REMOVE_NtFrs_PreInstall_Directory from the selection but this has made no difference. The other was related to the Advanced Open File Option which i have disabled anyway so don't know what's causing this to fail.

    I'm currently running this manually and again have recieved a failed notification saying
    The job failed with the following error: The directory or file was not found, or could not be accessed.
    Any ideas?

  2. #2

    Join Date
    Nov 2006
    Posts
    547
    Thank Post
    0
    Thanked 1 Time in 1 Post
    Rep Power
    0

    Re: Veritas BE 10 backup failure

    Could it have something to do with people been logged on to client machines? most odd

  3. #3
    Jake's Avatar
    Join Date
    Jan 2006
    Location
    Sunny South Coast
    Posts
    954
    Thank Post
    11
    Thanked 12 Times in 10 Posts
    Rep Power
    21

    Re: Veritas BE 10 backup failure

    Its not trying to backup something off another server and the password used to access that server has changed ? I know we had a similar message when we changed our admin password, and forgot to alter the password on Veritas used to access the other servers

  4. #4
    randle's Avatar
    Join Date
    Dec 2006
    Location
    Chelmsford, Essex
    Posts
    594
    Thank Post
    66
    Thanked 16 Times in 15 Posts
    Rep Power
    19

    Re: Veritas BE 10 backup failure

    There is nobody logged on when the backup runs. I have a scheduled forced shutdown in place to ensure this.

    There isn't any remote backup taking place, just local on the server

  5. #5

    Join Date
    Nov 2006
    Posts
    547
    Thank Post
    0
    Thanked 1 Time in 1 Post
    Rep Power
    0

    Re: Veritas BE 10 backup failure

    wonder if your antivirus is getting in the way. what AV are you running?

  6. #6
    randle's Avatar
    Join Date
    Dec 2006
    Location
    Chelmsford, Essex
    Posts
    594
    Thank Post
    66
    Thanked 16 Times in 15 Posts
    Rep Power
    19

    Re: Veritas BE 10 backup failure

    I have Sophos 6.5.3 client but this has never been an issue in the past. Scans take place during the day. Backup happens 22:00

  7. #7
    randle's Avatar
    Join Date
    Dec 2006
    Location
    Chelmsford, Essex
    Posts
    594
    Thank Post
    66
    Thanked 16 Times in 15 Posts
    Rep Power
    19

    Re: Veritas BE 10 backup failure

    It's just dawned on me that this started failing just after i installed SP2 for 2003. This almost certainly looks to be the problem but i still don't know why or what i can do

  8. #8
    kearton's Avatar
    Join Date
    May 2007
    Location
    Yorkshire, via NZ ;)
    Posts
    851
    Thank Post
    137
    Thanked 93 Times in 81 Posts
    Rep Power
    43

    Re: Veritas BE 10 backup failure

    Have you tried reinstalling the Veritas tape drivers?

  9. #9
    bandgeekmafia78's Avatar
    Join Date
    May 2007
    Location
    Salford
    Posts
    382
    Thank Post
    88
    Thanked 22 Times in 14 Posts
    Rep Power
    21

    Re: Veritas BE 10 backup failure

    Have you moved this directory onto another server recently? If this is the case and you haven't re-designed your backup, veritas will be looking for a directory that simply doesn't exist.

    Also, does this error prevent you from performing a restore?

  10. #10
    randle's Avatar
    Join Date
    Dec 2006
    Location
    Chelmsford, Essex
    Posts
    594
    Thank Post
    66
    Thanked 16 Times in 15 Posts
    Rep Power
    19

    Re: Veritas BE 10 backup failure

    @kearton: No i haven't......I have now and has made no difference :¬(

    @bandgeekmafia78: There have been no changes made to location since this started failing.

    I haven't tried a restore but i think my next move is to re-install veritas BE

  11. #11
    randle's Avatar
    Join Date
    Dec 2006
    Location
    Chelmsford, Essex
    Posts
    594
    Thank Post
    66
    Thanked 16 Times in 15 Posts
    Rep Power
    19

    Re: Veritas BE 10 backup failure

    A little worrying as a full re-install has made no change. I'm trying SP1 now to see if this makes any difference!!

  12. #12
    kearton's Avatar
    Join Date
    May 2007
    Location
    Yorkshire, via NZ ;)
    Posts
    851
    Thank Post
    137
    Thanked 93 Times in 81 Posts
    Rep Power
    43

    Re: Veritas BE 10 backup failure

    it could be that the drive is knackered. i've had instances in the past where this has been the problem and veritas has given seemingly non-related errors. that was on autoloader units though... and yours is a single unit isn't it?

  13. #13

    Join Date
    Nov 2006
    Posts
    547
    Thank Post
    0
    Thanked 1 Time in 1 Post
    Rep Power
    0

    Re: Veritas BE 10 backup failure

    How old is your back up drive? there are alot of moving parts in the drives. Correct me if im wrong but an adverage drive's life time is about 4-5 year.

  14. #14
    randle's Avatar
    Join Date
    Dec 2006
    Location
    Chelmsford, Essex
    Posts
    594
    Thank Post
    66
    Thanked 16 Times in 15 Posts
    Rep Power
    19

    Re: Veritas BE 10 backup failure

    The drive is about 1 year old and i'm certain this insn't the problem.

    I have tried a B2D job and this also fails with the same error so this looks to be software

  15. #15
    kearton's Avatar
    Join Date
    May 2007
    Location
    Yorkshire, via NZ ;)
    Posts
    851
    Thank Post
    137
    Thanked 93 Times in 81 Posts
    Rep Power
    43

    Re: Veritas BE 10 backup failure

    can you back anything up with windows backup?

SHARE:
+ Post New Thread
Page 1 of 2 12 LastLast

Similar Threads

  1. Veritas Backup Exec Remote Backup
    By apeo in forum Windows
    Replies: 7
    Last Post: 20th September 2007, 10:16 PM
  2. Two Problems With Veritas Backup 9.1
    By DaveP in forum Windows
    Replies: 1
    Last Post: 21st June 2007, 08:52 AM
  3. veritas backup exec 10.0
    By mac_shinobi in forum How do you do....it?
    Replies: 4
    Last Post: 12th April 2007, 10:43 AM
  4. Veritas Backup 9.1 Remote Problem
    By Grommit in forum Windows
    Replies: 8
    Last Post: 28th September 2006, 11:02 PM
  5. veritas backup probs
    By pickman in forum Windows
    Replies: 2
    Last Post: 21st April 2006, 07:16 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •