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Windows Thread, Exchange Personal Contacts in Technical; Hi all I am having a problem with exchange personal contact lists I.E. not the global address lists. It seems ...
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    tscnmuk's Avatar
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    Exchange Personal Contacts

    Hi all

    I am having a problem with exchange personal contact lists I.E. not the global address lists.

    It seems to be permissions related as everytime a user tries to view their contact list from the "To" button in a new message it can't find the list. They can however go in through the Outlook contacts tab and create in there. However even once a contact is created, it is not "auto recognised" if this makes any sense into a new message and simply refuses to send whatsover. This is becomming a pain as more and more members of staff are beginning to ask about distribution lists - which suffer exactly the same problems.

    Thanks

    Tom

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    Re: Exchange Personal Contacts

    Hi,

    I used to have exactly the same problem. Do you import a prf file with your outlook shortcut?

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    Re: Exchange Personal Contacts

    I don't import one but that is how I allow my users to set up the mailbox for the first time? Related?

    Thanks

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    Re: Exchange Personal Contacts

    Possibly. I created a new PRF file and then that solved my problems

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    Re: Exchange Personal Contacts

    You need to tell Outlook to look at both address books. Quite how I'm unsure having only done it the once, a long time ago. Buried in email accounts...

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    Re: Exchange Personal Contacts

    It's probably not permissions - you just haven't set the contacts folder to appear as an address book.

    In the email accounts bit, make sure that you have Outlook Address Book set as a service and then make sure that on the properties of the contacts folder you tick the box saying "show as address book"

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    tscnmuk's Avatar
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    Re: Exchange Personal Contacts

    srochford: Thanks a lot for that, i know that that option exists within Outlook 2007 but I can't say that I have ever seen it present within 2003. I might be wrong but not in position at the moment to have a look.

    Is it really that easy?

    Thanks again

    Tom

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    Re: Exchange Personal Contacts

    I've been doing this recently too in 2003:

    Tools - Email accounts - Select directory / add a new directory or address book - additional address book - outlook address book

    Right click on your contacts - properties - Outlook address book (Tab) - tick "Show this folder as an email address book"

    Close / re-open outlook

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    Re: Exchange Personal Contacts

    yup Steve has it right
    common problem when accounts change from 2000 to 2003 office
    seems Microsoft doesnt readd the personel contacts unless you tell it to

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