+ Post New Thread
Results 1 to 6 of 6
Windows Thread, Print jobs showing as from Administrator when they aren't in Technical; Strange one this, but when two of our users print the print job sits in the Papercut print cue under ...
  1. #1

    Join Date
    Jun 2009
    Location
    Birmingham
    Posts
    602
    Thank Post
    92
    Thanked 73 Times in 65 Posts
    Rep Power
    24

    Print jobs showing as from Administrator when they aren't

    Strange one this, but when two of our users print the print job sits in the Papercut print cue under the name Administrator and as such they can't release them.

    The Papercut client on the screen is showing the correct user name and they are logged in correctly.

    Any ideas what this might be?

    Rich

  2. #2

    Join Date
    Oct 2011
    Location
    Manchester
    Posts
    16
    Thank Post
    1
    Thanked 3 Times in 3 Posts
    Rep Power
    6
    What program are they printing from?

  3. #3

    Join Date
    Jun 2009
    Location
    Birmingham
    Posts
    602
    Thank Post
    92
    Thanked 73 Times in 65 Posts
    Rep Power
    24
    Anything at all. Tried all the usual Office, PDF, photos.

  4. #4
    Big_Ted's Avatar
    Join Date
    Apr 2011
    Location
    Clevedon
    Posts
    135
    Thank Post
    1
    Thanked 20 Times in 20 Posts
    Rep Power
    11
    are the jobs being redirected at all?
    are you printing to a virtual queue?
    are you printing from a mac?

  5. #5

    Join Date
    Jun 2009
    Location
    Birmingham
    Posts
    602
    Thank Post
    92
    Thanked 73 Times in 65 Posts
    Rep Power
    24
    The jobs are being sent to the only virtual print cue we have which is correct.
    Printing from Windows 7

  6. #6

    Join Date
    Nov 2009
    Location
    Manchester
    Posts
    1,069
    Thank Post
    6
    Thanked 208 Times in 188 Posts
    Rep Power
    53
    I highly suspect that you added the printer in question manually, either via IP or the print share, it then asked you to "install" the printer and you then put in your administrator username and password.

    So now when you print to the printer it uses the username and password used to install the printer and as such the print job is charged to the wrong place.

    Im basing my speculation on the fact I have done this before

SHARE:
+ Post New Thread

Similar Threads

  1. Adding User Name To Print Jobs
    By Richie1972 in forum Network and Classroom Management
    Replies: 20
    Last Post: 26th August 2014, 04:54 PM
  2. Redirecting print jobs
    By SteveBentley in forum How do you do....it?
    Replies: 1
    Last Post: 5th June 2007, 11:56 AM
  3. Showing output from 4 computers on 1 screen
    By srochford in forum Hardware
    Replies: 8
    Last Post: 20th March 2007, 05:02 PM
  4. Replies: 9
    Last Post: 26th February 2007, 12:45 PM
  5. automatic print job labelling like on faxes
    By NetworkGeezer in forum Windows
    Replies: 3
    Last Post: 26th October 2006, 05:55 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •