+ Post New Thread
Results 1 to 12 of 12
Windows Thread, Outlook Problem in Technical; Hi First monday back after half term and everything is going wrong. The major problem is that some of pupils ...
  1. #1
    DSapseid's Avatar
    Join Date
    Feb 2007
    Location
    West Sussex
    Posts
    1,153
    Thank Post
    130
    Thanked 54 Times in 47 Posts
    Rep Power
    38

    Outlook Problem

    Hi

    First monday back after half term and everything is going wrong. The major problem is that some of pupils and staff outlooks dont seem to be working they opne outlook and get this message "cannot start microsoft office outlook. unable to open the outlook window. the set of folders could not be opened" I have tried googling it but with no avail. I have checked that they have their own home drive mapped which stores their pst file the exchange server is fine as my email and most of the staff emails are fine.

    Any ideas??

    Cheers

    Dan

  2. #2

    Join Date
    Sep 2006
    Location
    Essex
    Posts
    784
    Thank Post
    1
    Thanked 33 Times in 31 Posts
    Rep Power
    24

    Re: Outlook Problem

    You will see this message if Outlook cannot access the PST file. Are you sure the file server hosting the home folder is accessible from the client?

  3. #3

    Dos_Box's Avatar
    Join Date
    Jun 2005
    Location
    Preston, Lancashire
    Posts
    9,227
    Thank Post
    658
    Thanked 2,250 Times in 1,032 Posts
    Blog Entries
    23
    Rep Power
    670

    Re: Outlook Problem

    What version of Exchange (if used) and Outlook are you using, as some use different file formats for different purposes.

  4. #4
    DSapseid's Avatar
    Join Date
    Feb 2007
    Location
    West Sussex
    Posts
    1,153
    Thank Post
    130
    Thanked 54 Times in 47 Posts
    Rep Power
    38

    Re: Outlook Problem

    Yep home folder is defineatly accessible as it is the curric file server and the user can access their work fine.

    We are using exchange server 2003 and outlook 2003.

    The weird thing is that it has been fine its just started this morning.

  5. #5

    Dos_Box's Avatar
    Join Date
    Jun 2005
    Location
    Preston, Lancashire
    Posts
    9,227
    Thank Post
    658
    Thanked 2,250 Times in 1,032 Posts
    Blog Entries
    23
    Rep Power
    670

    Re: Outlook Problem

    Are they using OWA or offline mail folders?

  6. #6
    DSapseid's Avatar
    Join Date
    Feb 2007
    Location
    West Sussex
    Posts
    1,153
    Thank Post
    130
    Thanked 54 Times in 47 Posts
    Rep Power
    38

    Re: Outlook Problem

    nope and nope

  7. #7
    Diello's Avatar
    Join Date
    Jun 2005
    Location
    Kent, England
    Posts
    1,064
    Thank Post
    112
    Thanked 228 Times in 128 Posts
    Rep Power
    75

    Re: Outlook Problem

    We had this once when the Exchange server was running low on C drive space...?

  8. #8
    DSapseid's Avatar
    Join Date
    Feb 2007
    Location
    West Sussex
    Posts
    1,153
    Thank Post
    130
    Thanked 54 Times in 47 Posts
    Rep Power
    38

    Re: Outlook Problem

    Nope C Drive got 6gb free and D drive got 1.5gb free.

  9. #9
    Diello's Avatar
    Join Date
    Jun 2005
    Location
    Kent, England
    Posts
    1,064
    Thank Post
    112
    Thanked 228 Times in 128 Posts
    Rep Power
    75

  10. #10
    DSapseid's Avatar
    Join Date
    Feb 2007
    Location
    West Sussex
    Posts
    1,153
    Thank Post
    130
    Thanked 54 Times in 47 Posts
    Rep Power
    38

    Re: Outlook Problem

    nope pst file is fine as i have tried it on a students account and then tried it with a completly new profile with a whole new pst and still the same problem!! :twisted:

  11. #11
    pooley's Avatar
    Join Date
    Sep 2005
    Location
    S Wales
    Posts
    1,166
    Thank Post
    83
    Thanked 130 Times in 107 Posts
    Rep Power
    69

    Re: Outlook Problem

    Can the users mailbox be accessed at all? via owa ?

  12. #12
    DSapseid's Avatar
    Join Date
    Feb 2007
    Location
    West Sussex
    Posts
    1,153
    Thank Post
    130
    Thanked 54 Times in 47 Posts
    Rep Power
    38

    Re: Outlook Problem

    Quote Originally Posted by pooley
    Can the users mailbox be accessed at all? via owa ?
    Nope it dosent work i get this error message "HTTP/1.1 503 Service Unavailable"

    Cheers for all the help so far is much appreciated.

SHARE:
+ Post New Thread

Similar Threads

  1. Outlook
    By Jobos in forum Windows
    Replies: 4
    Last Post: 16th October 2007, 09:21 AM
  2. Vista and Outlook 2002 problem
    By HeyJude in forum Windows Vista
    Replies: 6
    Last Post: 24th July 2007, 07:21 AM
  3. Migrating to Outlook 2003 from Outlook Express
    By Mintsoft in forum Windows
    Replies: 3
    Last Post: 5th July 2007, 09:42 AM
  4. Outlook
    By wesleyw in forum Windows
    Replies: 2
    Last Post: 11th July 2006, 11:13 AM
  5. Problem with Outlook due to Incredimail
    By donkeykong in forum Windows
    Replies: 6
    Last Post: 9th February 2006, 12:02 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •