+ Post New Thread
Results 1 to 14 of 14
Windows Thread, MS Publisher 2002 - Printing problem in Technical; OK here goes. I have a problem where pupils are unable to print from Microsoft Publisher. Admin logins will allow ...
  1. #1
    pooley's Avatar
    Join Date
    Sep 2005
    Location
    S Wales
    Posts
    1,166
    Thank Post
    83
    Thanked 130 Times in 107 Posts
    Rep Power
    69

    MS Publisher 2002 - Printing problem

    OK here goes.

    I have a problem where pupils are unable to print from Microsoft Publisher.

    Admin logins will allow it to print with no problem.

    But Pupils (Domain Users) get the message
    "please choose another pinter. Publisher cannot find the printer "\\ppserver\samsung CLP-5Series" for this publication. To select a different printer, click ok. etc etc.

    Click ok, the only printer they can select is the samsung - but it just doesnt print.

    All other software prints no problem - office -paintshop pro etc.

    Any help would be appreciated.

    orkstations authenticate onto a 2k3 AD domain

  2. #2
    mark's Avatar
    Join Date
    Jun 2005
    Posts
    3,986
    Thank Post
    269
    Thanked 52 Times in 46 Posts
    Blog Entries
    2
    Rep Power
    47

    Re: MS Publisher 2002 - Printing problem

    How much memory does the printer have? Publisher saves the printer information in the file so it baulks/ checks for every time you open a publication on a different machine - is the printer not immediately accessible then?

    There is an issue with publisher i've found in the past - is it something to set in the printer pproperties??

  3. #3
    ChrisH's Avatar
    Join Date
    Jun 2005
    Location
    East Lancs
    Posts
    4,993
    Thank Post
    120
    Thanked 286 Times in 263 Posts
    Rep Power
    108

    Re: MS Publisher 2002 - Printing problem

    Publisher is seems very dependant on the printer. I have seen it freeze and crash many times just because it couldnt find the default printer when you open it.

  4. #4

    Ric_'s Avatar
    Join Date
    Jun 2005
    Location
    London
    Posts
    7,592
    Thank Post
    109
    Thanked 770 Times in 598 Posts
    Rep Power
    183

    Re: MS Publisher 2002 - Printing problem

    That'll teach them for using Publisher!

  5. #5
    pooley's Avatar
    Join Date
    Sep 2005
    Location
    S Wales
    Posts
    1,166
    Thank Post
    83
    Thanked 130 Times in 107 Posts
    Rep Power
    69

    Re: MS Publisher 2002 - Printing problem

    Just strikes me as odd that admins can print from same machine but pupils cant. leads me towards a permissions erro, but cant find nowt to fix it.

    Il keep playing

  6. #6
    ChrisH's Avatar
    Join Date
    Jun 2005
    Location
    East Lancs
    Posts
    4,993
    Thank Post
    120
    Thanked 286 Times in 263 Posts
    Rep Power
    108

    Re: MS Publisher 2002 - Printing problem

    We still use publisher and MSpaint!!!! I have tried to attract them away with GIMP last year bit it was a bit to daunting for them so we now have Fireworks and im about to deploy paint.net.

  7. #7

    Join Date
    Sep 2005
    Posts
    143
    Thank Post
    0
    Thanked 3 Times in 3 Posts
    Rep Power
    19

    Re: MS Publisher 2002 - Printing problem

    Have you tried, file -> print setup, reselecting the current printer, ok?
    Publisher seems to associate itself with the printer when you first create the publication.
    Once you tell the publisher document to associate the new printer with the publication it should work - this problem seems to dissapear for administrators!
    (someone try out my access reports problem! )

  8. #8
    markcuk's Avatar
    Join Date
    Sep 2005
    Posts
    587
    Thank Post
    29
    Thanked 60 Times in 55 Posts
    Rep Power
    38

    Re: MS Publisher 2002 - Printing problem

    can the workstation print from notepad and ie

    if not you need to put settings back in the start menu!!!

    had the same problem with windows 2000...

  9. #9

    GrumbleDook's Avatar
    Join Date
    Jul 2005
    Location
    Gosport, Hampshire
    Posts
    9,992
    Thank Post
    1,359
    Thanked 1,828 Times in 1,135 Posts
    Blog Entries
    19
    Rep Power
    602

    Re: MS Publisher 2002 - Printing problem

    Publisher ... here is the trick.

    If you are using version 2002 or higher and your print server is on W2K server or higher you need to make sure the share name for the printer is the same as the printer name.

    ie if it is on server PRTSVR and called COMP1PRT then the share name also needs to be COMP1PRT so it appears //PRTSVR/COMP1PRT. If the name is BrotherComp1Printer but the share name is COMP1PRT then it will go pear-shaped.

    I can't find the KB article anymore (page not found ... thanks M$) but that is the problem and solution we had to stick in place last year.

  10. #10
    pooley's Avatar
    Join Date
    Sep 2005
    Location
    S Wales
    Posts
    1,166
    Thank Post
    83
    Thanked 130 Times in 107 Posts
    Rep Power
    69

    Re: MS Publisher 2002 - Printing problem

    Quote Originally Posted by GrumbleDook
    Publisher ... here is the trick.

    If you are using version 2002 or higher and your print server is on W2K server or higher you need to make sure the share name for the printer is the same as the printer name.

    ie if it is on server PRTSVR and called COMP1PRT then the share name also needs to be COMP1PRT so it appears //PRTSVR/COMP1PRT. If the name is BrotherComp1Printer but the share name is COMP1PRT then it will go pear-shaped.

    I can't find the KB article anymore (page not found ... thanks M$) but that is the problem and solution we had to stick in place last year.
    Thanks for the heads up m8, will try it when next at that school.

  11. #11
    DMcCoy's Avatar
    Join Date
    Oct 2005
    Location
    Isle of Wight
    Posts
    3,484
    Thank Post
    10
    Thanked 502 Times in 442 Posts
    Rep Power
    114

    Re: MS Publisher 2002 - Printing problem

    Quote Originally Posted by GrumbleDook
    Publisher ... here is the trick.

    If you are using version 2002 or higher and your print server is on W2K server or higher you need to make sure the share name for the printer is the same as the printer name.

    ie if it is on server PRTSVR and called COMP1PRT then the share name also needs to be COMP1PRT so it appears //PRTSVR/COMP1PRT. If the name is BrotherComp1Printer but the share name is COMP1PRT then it will go pear-shaped.

    I can't find the KB article anymore (page not found ... thanks M$) but that is the problem and solution we had to stick in place last year.
    Ah! That explains it

    I had dashes in my print share names when I first went to 2003 (server), that doesn't work either. Office 2003 is such a relief.

  12. #12
    tarquel's Avatar
    Join Date
    Jun 2005
    Location
    Powys, Mid-Wales, UK
    Posts
    1,740
    Thank Post
    13
    Thanked 45 Times in 35 Posts
    Rep Power
    29

    Re: MS Publisher 2002 - Printing problem

    Surely they could have fixed that in a office xp hotfix right?

    you got all the updates to office xp installed?

    N.

  13. #13

    Geoff's Avatar
    Join Date
    Jun 2005
    Location
    Fylde, Lancs, UK.
    Posts
    11,819
    Thank Post
    110
    Thanked 588 Times in 509 Posts
    Blog Entries
    1
    Rep Power
    226

    Re: MS Publisher 2002 - Printing problem

    Office XP is in maintainence mode. Security fixes only.

  14. #14
    tarquel's Avatar
    Join Date
    Jun 2005
    Location
    Powys, Mid-Wales, UK
    Posts
    1,740
    Thank Post
    13
    Thanked 45 Times in 35 Posts
    Rep Power
    29

    Re: MS Publisher 2002 - Printing problem

    Ahh lol

    I just meant that if its been a ongoing problem, why havent they fixed it by now lol



    N.

SHARE:
+ Post New Thread

Similar Threads

  1. Publisher 2003 Printing in the wrong place!
    By Zoom7000 in forum Windows
    Replies: 10
    Last Post: 12th December 2007, 04:34 PM
  2. Vista and Outlook 2002 problem
    By HeyJude in forum Windows Vista
    Replies: 6
    Last Post: 24th July 2007, 07:21 AM
  3. Publisher Printing Issues
    By badboyvtec in forum Windows
    Replies: 4
    Last Post: 2nd May 2007, 09:32 AM
  4. Publisher not Printing
    By nicholab in forum Windows
    Replies: 6
    Last Post: 30th April 2007, 08:14 AM
  5. Problem with Publisher 2000
    By witch in forum Windows
    Replies: 10
    Last Post: 5th March 2007, 11:20 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •