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Windows Thread, URGENT - Can you cancel an email after it has been sent?! in Technical; Hi. Really urgent help needed. A member of staff has accidentely sent a private and confidential email to ALL of ...
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    bandgeekmafia78's Avatar
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    URGENT - Can you cancel an email after it has been sent?!

    Hi.

    Really urgent help needed. A member of staff has accidentely sent a private and confidential email to ALL of our Year 10 students.

    Luckily they are not in today. Is it possible to prevent these students seeing the email even though the message has already been sent?

    I think I know the answer but worth a shot.

    We are running Exchange 2007 if that helps.

    Thanks!

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    icttech's Avatar
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    Hi if they have not opened the email you can recall the mail

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  4. Thanks to icttech from:

    bandgeekmafia78 (8th July 2011)

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    JJonas's Avatar
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    I might be worth disabling their accounts until you sort it out. Even if that means resetting all their email passwords.

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    bandgeekmafia78 (8th July 2011)

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  8. Thanks to JRMatthews from:

    bandgeekmafia78 (8th July 2011)

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    JJonas's Avatar
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    What was sent?

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    bandgeekmafia78's Avatar
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    We have dismounted the student email database in the meantime so fingers crossed the suggestions above will work. Cheers.

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    Recall sometimes doesn't work.

    Frankly if you want to be completely sure either a) Manually open the boxes and delete, or b) Remove the message from the db and then open 25% of the mail boxes to confirm it's gone.

    Speak to STariq he's near enough an expert at this.

  12. Thanks to Trapper from:

    bandgeekmafia78 (7th July 2011)

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    This is the fastest way to do it:

    Export-Mailbox: Search for and delete emails in Exchange 2007 mailboxes using PowerShell

    use powershell and Export-Mailbox to find and delete the mail.

  14. Thanks to ChrisMiles from:

    bandgeekmafia78 (8th July 2011)

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    bandgeekmafia78's Avatar
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    Thanks ChrisMiles - this appeared to work. Our major headache is that the subject line was left blank so we had to amend the PowerShell script to say Export-Mailbox -ContentKeywords " "

    Panic Over!

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    1. As you know now that you can use PS to search the mailbox and delete/export the content.
    2. For future, maybe you should use transport rules to prevent this.

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    Quote Originally Posted by bandgeekmafia78 View Post
    Thanks ChrisMiles - this appeared to work. Our major headache is that the subject line was left blank so we had to amend the PowerShell script to say Export-Mailbox -ContentKeywords " "

    Panic Over!
    Glad you got it sorted, its always a nightmare when things like this happen.

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    bandgeekmafia78's Avatar
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    Just in case this happens to anyone in the future, here is how I managed to solve the problem...

    In Exchange Management Shell:

    Get-Mailbox -Server exchangeservername | Add-MailboxPermission -User administrator -AccessRights Fullaccess -InheritanceType all


    Get-Mailbox –ResultSize Unlimited -Server exchangeservername | Export-Mailbox -ContentKeywords "write here a part of the email body exact" -StartDate "07/07/2011" –DeleteContent

    Note: if you want to do this for 1 recipient rather than every mailbox, change ‘-Server’ to –‘Identity’

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    zag
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    Exmerge will do the same thing and is a nicer interface.

  20. Thanks to zag from:

    sjatkn (11th July 2011)

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    I have had to do this before, thank "deity" for powershell. As an aside, could this have been achieved if the OP was using live@edu?

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