+ Post New Thread
Results 1 to 3 of 3
Windows Thread, Printing/Office 2003 Problem Printout corrupt in Technical; Over the Easter holidays I took the oppotunity to upgrade our pupil workstations to XP Pro SP2 (inc march/april updates) ...
  1. #1

    Join Date
    Sep 2005
    Thank Post
    Thanked 3 Times in 3 Posts
    Rep Power

    Printing/Office 2003 Problem Printout corrupt

    Over the Easter holidays I took the oppotunity to upgrade our pupil workstations to XP Pro SP2 (inc march/april updates) Office 2003 via a new image. Previously it was Office 2000 on XP Pro SP1 with updates.

    Some students are finding when they print their work, it comes out completely messed up. An example is below:
    On screen:
    Implementation of database
    On printout:
    Nslchshak,      k18a 84   t,k,6,2h            l,     h
    I first printed out the document on one of our machines. This consisted of XP SP2, Office 2003, Admin logged in, no changes made to the document, HP 2200 (PCL - doesnt say what version) printer connected to other tech's pc and shared over network. This worked and the pupil went away happy.

    I then tried to fix the problem so that the pupil could print in their ICT suite properly next time.
    I tried copying and pasting the document into a new document - no joy.
    I then noticed at the top Word 2003 now incorperates the font into the Style field, rather than displaying "normal" and font serperately.
    This particular font was Veranda. I changed this to Times New Roman and the printing problem went away.

    To me this points to the printer supporting the font, but Veranda has been used in the past and has not caused any problems.

    This particular printer is a HP2300N (PCL 5e) which is installed as a 'local' printer on our Windows 2000 Server using TCP/IP port and then shared to the pupils.

    Does this point to a problem with Office 2003?
    Could something have messed up while copying the printer drivers over on first use?(we did this logged in as admins after ghosting)
    Has anything major been changed from SP1->SP2 in the way that XP handles printing?
    Any suggestions would be appreciated

  2. #2

    Ric_'s Avatar
    Join Date
    Jun 2005
    Thank Post
    Thanked 762 Times in 593 Posts
    Rep Power

    Re: Printing/Office 2003 Problem Printout corrupt

    I suggest that you try re-installing the printer driver. HP tend to have 'scrubbing' utlities on their website to uninstall any existing drivers.

  3. #3
    tosca925's Avatar
    Join Date
    Aug 2005
    Thank Post
    Thanked 4 Times in 4 Posts
    Rep Power

    Re: Printing/Office 2003 Problem Printout corrupt

    Yep, definately sounds like a printer driver problem.

    Yes Ric_ is spot on we used one of these utilities to good use only last week.

+ Post New Thread

Similar Threads

  1. Printing username on printout
    By AJT1 in forum Windows
    Replies: 11
    Last Post: 11th September 2009, 12:00 PM
  2. Replies: 4
    Last Post: 14th August 2009, 01:58 AM
  3. Running Office 2003 and Office 2007
    By mrforgetful in forum Office Software
    Replies: 17
    Last Post: 12th June 2008, 01:11 PM
  4. MS Word 2003 (as part of Office 2003) Printing Problems...
    By markwilliamson2001 in forum Windows
    Replies: 2
    Last Post: 22nd November 2007, 01:06 PM
  5. Office 2003 Proxy Authentication Problem
    By Stefletch in forum Office Software
    Replies: 8
    Last Post: 10th February 2007, 10:00 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts