Free MS Tool Change Analysis Diagnostic

[thom]

Microsoft have released a new tool that looks quite useful. It works by mining into Sytem Restore data.

The Change Analysis Diagnostic tool helps solve problems that users experience because of changes to their computers. These problems may be the result of updates, new software, or changes to hardware. These problems could lead to issues that include slow performance and crashes.

I've just downloaded it and will give it a try soon.

KB Details: http://support.microsoft.com/kb/924732
Download (Validation Required): http://www.microsoft.com/downloads/d...displaylang=en

[mattx]

This needs bumping as it's in this months Technet Mag....

[leco]

Oh how very true:

The Change Analysis Diagnostic tool is especially helpful because of the following issues:

* Users may not be aware of recent changes to their computers.
* Users may not understand the relevance of recent changes.
* Users may be frustrated when support professionals ask them for detailed system information.
* Users may be unable to provide accurate information about recent changes.
* The user takes a long time to read computer information over the telephone.

Thanks for the heads up on this one.