Windows Thread, Windows XP SP3 Safe mode problems in Technical; Hi
Am having problems accessing safe mode on all of our XP machines. These include 5 or 6 different machines ...
5th April 2011, 03:42 PM #1
Windows XP SP3 Safe mode problems
Am having problems accessing safe mode on all of our XP machines. These include 5 or 6 different machines with a number of different builds.
You are able to boot via the F8 startup, the PC reaches the safe mode logon box as per normal. What then happens is roughly 5-10 seconds upon reaching this, the PC simply reboots. This is regardless of whether you attempt to log on or not. There is a very, very brief message displayed which I cannot fully capture, but I managed to pick out something along the lines of 'unable to create temporary profile'.
Has anyone else suffered this and any fixes?
5th April 2011, 04:27 PM #2
Sounds like the hard drive is full.
5th April 2011, 04:28 PM #3
I can confirm the hard drives on all of these PC's are nowhere near full.
Have tried a chkdsk too.
5th April 2011, 04:38 PM #4
Are you selecting Safe Mode or Safe Mode with Networking?
Have you tried disconnecting the Ethernet cable and/or switch off any wireless connections?
Does the PC allow you to logon OK in normal mode?
5th April 2011, 04:42 PM #5
Purely 'safe mode'
PC works fine in normal mode.
5th April 2011, 04:47 PM #6
Does the event viewer have the full error message?
Originally Posted by superatticman
5th April 2011, 04:47 PM #7
OK, so what is it you need to do in Safe Mode you can't do in normal mode?
In normal mode, try overwriting the default and local administrator profiles, then reboot and try Safe Mode again.
5th April 2011, 04:53 PM #8
Is this issue specific for Safe Mode only, i.e can you login to Windows normally?
What did you try with chkdsk? chkdsk /f?
5th April 2011, 05:06 PM #9
The reason we need safe mode access is because we use smart keys on our site. Occasionally a computer falls off the domain (more likely when one of the server admins accidently removes the wrong computer account!) and we end up locking ourselves out of the PC altogether. The way in is to access safe mode and modify the appropriate registry key (disable smart key) and then you can get in via user and pwd.
Will check the event logs etc
5th April 2011, 05:13 PM #10
5th April 2011, 05:39 PM #11
Nothing in the event logs. And no error message milliseconds before the reboot! I'll retry the chkdsk /f and also try sfc /scannow just to prove a point.
A repair install probably rather drastic considering its affecting over 100 computers!
Someone has suggested that this has occurred at about the same time when we replaced the 2003 servers with 2008. Surely not a policy?
5th April 2011, 09:30 PM #12
I wonder if the problem is malware related. Have you tried running a scan with Malwarebytes?
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