Windows Thread, Unable to see contents of C: drive in Technical; hi i have a problem with one of our computers.
The computer boots normally and allows log on. The desktop ...
31st March 2011, 12:10 PM #1
Unable to see contents of C: drive
hi i have a problem with one of our computers.
The computer boots normally and allows log on. The desktop for every
user is empty. Double clicking on the C drive opens an empty window -
as if the C drive was completely empty, which it can't be as Windows has
loaded. Attempting to open the contents of the C drive using a command
prompt also suggests that the drive is empty. It allows you to navigate
to the drive and even to directories that should exist (such as
documents and settings), but the DIR command (which should display all
the files within the directory) results in an error message (file not
found). At first I thought this might be a drive mounting error, but it
apparently isn't. I can't get onto the Administration Tools in the
control panel to check out the drive assignments, as Windows can't find
the file for opening this. I've tried running a scan disk, which didn't
help, and apparently someone else had attempted to defrag the drive,
which also hasn't helped.
It's one of the most peculiar errors I've ever experienced, and I can't
rule out that it's caused by a virus.
MEGA thanks will be given for your help.
31st March 2011, 12:14 PM #2
might be locked down via a gpo try running rsop see what it says
also worth going back to dos and drting dir /ah and/or dir /as
31st March 2011, 12:18 PM #3
Is a reimage not on the cards ?
31st March 2011, 12:21 PM #4
Have you tried booting from something like UBCD or a Linux disk to see if the files are accessible?
Thanks to LeMarchand from:
31st March 2011, 12:25 PM #5
I know this will sound silly but someone has not installed windows on another drive have they. You can set gpo so you cannot get at c drive. Are you logged in as a administrator. Try the local administrator as well.
31st March 2011, 12:37 PM #6
- Rep Power
Any Malware on the PC which might have hidden all the files and folders?
I've had a few laptops come to me like this. I opened the C: drive....to find nothing! All that had happened is that the Malware had hidden all the folders. I simply had to un-hide them once the virus was removed.
Might not be this though.
Thanks to aaronjwilkinson from:
31st March 2011, 02:12 PM #7
31st March 2011, 02:14 PM #8
Boot off a PE stick, run diskpart, list volume
should shed some light...
Thanks to BatchFile from:
7th April 2011, 10:18 AM #9
Thanks guys sorry its been a while since i posted this, it was MALWARE! i've thanked all of your posts
7th April 2011, 10:24 AM #10
Last time I saw something like this it was a rootkit that had infected the ide driver and then hidden all the drives...the Kaspersky rootkit killer utility cleared it.
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