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Windows Thread, Sophos v5 upgrade problems. in Technical; I'm having problems installing v5 using GPO and the instructions found here: http://www.sophos.com/support/knowle...icle/3090.html The install prompts for a username & ...
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    Re: Sophos v5 upgrade problems.

    I'm having problems installing v5 using GPO and the instructions found here: http://www.sophos.com/support/knowle...icle/3090.html

    The install prompts for a username & password [both blank]. Anyone know how to bypass that??

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    Re: Sophos v5 upgrade problems.

    I guess for stuff like that you are going to need a transform for the MSI.

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    Re: Sophos v5 upgrade problems.

    It uses an exe not the msi strangely.

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    Re: Sophos v5 upgrade problems.

    The exe in a lot of cases just starts the MSI if your lucky and you can use the MSI on its own. Im sure I installed manually the other day just clicking on the MSI.
    If your deploying through a GPO you must be selecting the MSI it wouldnt let you select an EXE.

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    Re: Sophos v5 upgrade problems.

    There is an MSI in a subfolder. The instructions tho' are for the exe - to quote Sophos:

    Code:
    @ECHO OFF
    REM --- Check for an existing installation of Sophos AutoUpdate
    if exist "C:\Program Files\Sophos\AutoUpdate\ALsvc.exe" goto _End
    REM --- Deploy to Windows 2000/XP/2003
    \\<SERVER>\InterChk\ESXP\Setup.exe -updp "\\<SERVER>\InterChk\ESXP" -user "USER" -pwd "PWD" -mng yes
    REM --- End of the script
    :_End
    You run that from a logon script.

    I thought I needed to pass those parameters but the installer seems to setup things correctly without ...off to experiment...

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    Re: Sophos v5 upgrade problems.

    Ah right when you said GPO I assumed the normal method .

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    Re: Sophos v5 upgrade problems.

    hmmm - still not working I get quota errors in event viewer. The command line works perfectly run as local admin, but not as a machine startup script.

    Any tips anyone?

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    Re: Sophos v5 upgrade problems.

    Sorted! Permissions issue on my install point - not on a server.

    I've used the three seperate .MSI's rather than the setup.exe as above. Is it better or worse to use MSI??

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    Re: Sophos v5 upgrade problems.

    Whoops! - spoke too soon!

    Thought i'd try the documented method. Noticed a couple of errors with the MSI install - Sophos AV wouldn't update as "newer version installed" was the error! Then the prog went AWOL. Updater and management components were still there and functional. Plus the updater was correctly configured with the address/user/pass.

    ...and the documented method failed with the old error again! The share and folder permissions are both set to everyone read & execute.

    I'm wondering if the packages need to be installed in any particular order. I added them in the order of AV, Updater and Manager.

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    Re: Sophos v5 upgrade problems.

    We use v3 Sophos, LEA (South Gloucs) won't upgrade us to new version but say they are testing an alternative called NOD32. Downloaded a trial and i quite like it, very simple and apparently nice admin tools.

    Oh and i still have to use SAVAdmin to deploy Sophos as new console says 'Unkown OS' for about 80% of the machines on the network, not helpful!

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    Re: Sophos v5 upgrade problems.

    I got mine working eventually. For some reason in the Update policy it had lost the end of its path so instead of \\server\interchk\esxp it was just \\server\interchk grrrr and I hadnt changed it lately either so I dont know whats happenend there.
    Come on people lets hear about those exclusions!!!!!
    I will start with the oone thats makes your machine take about 20 minutes to log on

    c:\wndows\system32\mswsock.dll

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    Re: Sophos v5 upgrade problems.

    Sorted now ta!

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    Re: Sophos v5 upgrade problems.

    Quote Originally Posted by ChrisH
    Come on people lets hear about those exclusions!!!!!
    I will start with the oone thats makes your machine take about 20 minutes to log on

    c:\wndows\system32\mswsock.dll
    Hmmm. Think I might test this with a machine and see if it has any bearing on the long logon times here...

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    Re: Sophos v5 upgrade problems.

    Quote Originally Posted by ChrisH
    Come on people lets hear about those exclusions!!!!!
    I will start with the oone thats makes your machine take about 20 minutes to log on

    c:\wndows\system32\mswsock.dll
    For those of you running SIMS.net, you should exclude your mapped SIMS "setups" folder within SAV Policies, otherwise you've got about 70mb being pulled over to be scanned by SAV... and then it runs the SIMS update check. I had users complaining that SIMS.net was taking up to 45 minutes to load (on v old machines) because of this. One exclusion and everyone's happy again.

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    Re: Sophos v5 upgrade problems.

    God I feel sorry for you guys.
    I have been working with version 5 since it came out and we still dont have it rolled out. We get lots of issues with unsigned software drivers (aka the Sophos Engine) and sophos dont have a clue. I have been through there tech support team so many times now its mad. I finally got to speak to a developer and he fixed one of the problems but as soon as that ticket was closed I had to start at the bottom of the support tree for the other issues.

    I will try to help you all as much as possible from my experiences.

    Good luck

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