Windows Thread, System Center Essentials (SCE) package of Office 2010 not installing after SP1 in Technical; OK, so I haven't had time yet to fully diagnose this but wanted to get some info up now in ...
23rd February 2011, 07:28 PM #1
System Center Essentials (SCE) package of Office 2010 not installing after SP1
OK, so I haven't had time yet to fully diagnose this but wanted to get some info up now in case anyone else spots something similar.
After updating my System Center Essentials 2010 server to Windows Server 2008 R2 SP1, and then adding the Windows 7 SP1 ISO to my WDS server, I decided to test a full rebuild over PXE.
Everything worked apart from one thing: my package for Microsoft Office Professional Plus 2010 will not install - Windows Update reports error 0x80070570 every time. This error corresponds to "The file or directory is corrupted and unreadable".
So far I've tried resetting the SoftwareDistribution folder, running the OS rebuild again, publishing a new package of the same Office setup files on SCE, and publishing a slightly modified version. This package has been working since I deployed it back in August. Every other package on SCE I've tried so far (more than 40 of them) works fine, it's just this one that is a problem.
I haven't yet tried the deployment on another machine, since they currently all have Office already. That will be my next test, but probably won't happen until Friday as I'll be at Microsoft tomorrow.
Any other suggestions or wisdom in the meantime gratefully received!
Last edited by AngryTechnician; 23rd February 2011 at 07:46 PM.
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24th February 2011, 06:09 PM #2
OK, just confirmed that the package still works fine on Windows 7 RTM machines, so it's definitely something to do with the client. Next step: a Windows 7 RTM machine that has been updated with SP1 using the standalone installer.
24th February 2011, 06:54 PM #3
OK, a Windows 7 RTM machine that installed the package fine fails to install the same package after being upgraded to SP1.
This is not good.
24th February 2011, 07:03 PM #4
is there a sp for office? or does say x64 work and x86 not
24th February 2011, 07:46 PM #5
This is the x86 version onto an x86 client. There is no service pack for Office 2010 yet. Also, a manual install of the same files works fine on SP1; it's only when it is pulled from my SCE server the problem occurs.
I've narrowed it down to an alleged file signature problem on one of the .cab files in the package - this is from the %windir%\WindowsUpdate.log file:
This seems spurious for three reasons. First, the package works fine pre-SP1. Second, I've downloaded that .cab file manually and the signature reports "This digital signature is OK" when I check it in file properties. Third, every package on the server is signed with the same certificate, and they all work fine apart from this one.
2011-02-23 18:47:27:378 956 370 Misc Validating signature for C:\Windows\SoftwareDistribution\Download\6289c9a097282d35d784377ec24ef813\eda2be140a7d24d5885df8d87c0cc68cc6d704a2:
2011-02-23 18:47:27:378 956 370 Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\Download\6289c9a097282d35d784377ec24ef813\eda2be140a7d24d5885df8d87c0cc68cc6d704a2 are not trusted: Error 0x80070570
2011-02-23 18:47:27:674 956 370 DnldMgr WARNING: File failed postprocessing, error = 80070570
Last edited by AngryTechnician; 24th February 2011 at 07:49 PM.
11th March 2011, 08:02 PM #6
- Rep Power
For what it's worth I've had the exact same problem with Adobe Acrobat Pro. We deploy it using Local Update Publisher to WSUS and consume it with Windows Update on the clients. In all cases it works flawlessly until you introduce Windows 7 SP1.
11th March 2011, 08:03 PM #7
- Rep Power
Thanks to pomroy24 from:
AngryTechnician (11th March 2011)
11th March 2011, 08:14 PM #8
Just had a read through of your above linked thread: my SCE server is running Server 2008 R2 SP1, and the problem still occurs, so I wouldn't get your hopes up on having both on SP1 being the fix.
Last edited by AngryTechnician; 11th March 2011 at 08:28 PM.
11th March 2011, 08:16 PM #9
- Rep Power
Yup, already tried it and I can verify same. Upgrading WSUS server to Windows 2008 R2 + SP1 does *not* fix the issue.
11th March 2011, 08:20 PM #10
- Rep Power
Apply the two patches from this vulnerability (which seem not to be present on my WSUS server or clients) on a pre-SP1 machine:
CVE-2010-0486 : The WinVerifyTrust function in Authenticode Signature Verification 5.1, 6.0, and 6.1 in Microsoft Windows 2000 SP4, Wind
Microsoft Security Bulletin MS10-019 - Critical: Vulnerabilities in Windows Could Allow Remote Code Execution (981210)
They are rolled into SP1 according to the documentation but have never appeared as Critical Updates in my WSUS for some reason.
11th March 2011, 08:30 PM #11
I think I can save you some time there: both of those updates (KB979309 and KB978601) are deployed to my pre-SP1 workstations, and they still work fine.
They show up as "Security Updates" rather than "Critical Updates" in WSUS, if that helps explain why you didn't see them before.
Last edited by AngryTechnician; 11th March 2011 at 08:33 PM.
Thanks to AngryTechnician from:
pomroy24 (11th March 2011)
11th March 2011, 08:45 PM #12
- Rep Power
Thanks for that. I've since re-searched WSUS which now magically found the updates. Last time it found no results for either KB number.
11th March 2011, 09:21 PM #13
On a side note: Local Update Publisher is a tool I'd never heard of before today, and I think a lot of members here would be interested in hearing more about it. There was a thread started last month that didn't really get any traction, but if you've time, I for one would love to hear more about your presumably positive experiences with it (this one aside!)
11th March 2011, 09:32 PM #14
@Angrytechnician - Just to clarify, manually deploying Office 2010 on Win 7 SP1 machine work fine?
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