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Windows Thread, XP Netbook can't find wireless modem in Technical; Hey, I got my sister a XP netbook for Christmas but for some reason it can't pick up the wireless ...
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    XP Netbook can't find wireless modem

    Hey,

    I got my sister a XP netbook for Christmas but for some reason it can't pick up the wireless network. It can pick up others but not ours for some reason. My own laptop which is running Windows 7 can pick it up fine. Any ideas?

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    tech_guy's Avatar
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    Is the wireless card in the netbook actually turned on? Daft question I know, but it's easily turned off on some machines if there's a switch for it

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    markcuk's Avatar
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    what chipset g or n whats yours set to?

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    Has she installed software for a 3G USB modem, that usually takes control of the wireless and stops the normal route of joining a wireless network?

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    what happens if you input the ssid /code manually?

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    is your home wireless using channel 12 or 13 most wifi cards are (incorrectly) set in usa mode so can only see to channel 11.

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    If it's a new netbook, it should discover WPA2 networks. On older machines, the wireless driver needs updating so I doubt this is the problem.

    As for 3G, this is something separate and cannot be used to connect to your local wireless LAN. 3G connects to your local mobile phone mast, as if you were making a phone call.

    All netbooks have integrated wireless adapters, so I suspect the problem is the channel as chazzy2501 mentioned. You can change this by signing into your router via a browser, typically 192.168.1.1 and manually change it to 1, 6 or 11.

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    Quote Originally Posted by tech_guy View Post
    Is the wireless card in the netbook actually turned on? Daft question I know, but it's easily turned off on some machines if there's a switch for it
    Yep it's turned on, I can see other networks.

    Quote Originally Posted by markcuk View Post
    what chipset g or n whats yours set to?
    The router says it's 802.11b/g/n and the netbooks driver says it's 802.11bgn.

    Quote Originally Posted by dwhyte85 View Post
    Has she installed software for a 3G USB modem, that usually takes control of the wireless and stops the normal route of joining a wireless network?
    We do have one installed as we went out and brought one straight after we realised it couldn't find our network. I have removed it now but still no luck.

    Quote Originally Posted by sted View Post
    what happens if you input the ssid /code manually?
    Nothing, just says it will connect when it finds it.

    Quote Originally Posted by chazzy2501 View Post
    is your home wireless using channel 12 or 13 most wifi cards are (incorrectly) set in usa mode so can only see to channel 11.
    I logged into the router and changed the channel to 1 and then 2 and so on but it still couldn't find it.

    Quote Originally Posted by Michael View Post
    If it's a new netbook, it should discover WPA2 networks. On older machines, the wireless driver needs updating so I doubt this is the problem.

    As for 3G, this is something separate and cannot be used to connect to your local wireless LAN. 3G connects to your local mobile phone mast, as if you were making a phone call.

    All netbooks have integrated wireless adapters, so I suspect the problem is the channel as chazzy2501 mentioned. You can change this by signing into your router via a browser, typically 192.168.1.1 and manually change it to 1, 6 or 11.
    I'm 100% sure it's nothing to do with the fact we are using WPA2 as it finds other WPA2 networks and even changing it to open makes no difference.

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    Is MAC address filtering enabled on the router? And on some routers the number of IPs available to DHCP might be restricted to 10, when usually a class c network can handle over 200 devices at once.

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    XP needs SP3 to see WPA/2 if I remember correctly. Is not on an old service pack is it?

    Edit : Didn't see you last comment
    Last edited by LiamH; 18th January 2011 at 04:56 PM.



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