Windows Thread, Sage Payroll 2011 Update -anyone else seen problems with email/ Sage Instants clash? in Technical; We installed the Sage Payroll 2011 update yesterday. So far it's broken Sage Instants (which I think is a path ...
13th January 2011, 10:20 AM #1
Sage Payroll 2011 Update -anyone else seen problems with email/ Sage Instants clash?
We installed the Sage Payroll 2011 update yesterday. So far it's broken Sage Instants (which I think is a path issue, to be investigated) and the "email payslips" config looks like it's been reverted back to defaults.
The end-user is unprivileged, with ACLs configured to allow Payroll and Instants to work. This has worked fine until yesterday. Any new Sage-related files and folders have had the appropriate ACLs added and running Procmon while running Sage Instants under the user's credentials doesn't show any obvious failed writes.
(Yes, I know Sage support are very good and I have a case open with them, it's just they're under a deluge of "VAT has changed, the sky is falling, HEEEELLLP" type calls from small business that makes for 25-minute phone queues until mid afternoon).
IDG Tech News
14th January 2011, 12:45 PM #2
Ok, follow-up. Instants was fixed by clearing out end-user cached profile on the local machine.
Sage's ability to encrypt historical pdf payslips using expressions pulled from individual employee password choices doesn't work atm - it's a known issue. If you're emailling historical payslips be aware they are not encrypted by default - you'll need to do it manually.
A current playslip run still encrypts properly though.
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