+ Post New Thread
Results 1 to 7 of 7
Windows Thread, Library software MLS Eclipse in Technical; Our service contract is about to run out and we are trying to work out if we want to renew. ...
  1. #1

    JJonas's Avatar
    Join Date
    Jan 2008
    Location
    North Walsham, Norfolk
    Posts
    3,105
    Thank Post
    386
    Thanked 432 Times in 320 Posts
    Rep Power
    383

    Library software MLS Eclipse

    Our service contract is about to run out and we are trying to work out if we want to renew.

    If we dont go down the renew the contract route - its a lot of money. How many people on here know enough about Eclipse to offer technical help if we have a problem?

    and


    What open source library management packages are there to replace Eclipse? and how easy is it to get our library data into them?


    I am aware of Koha as one possible option has anybody used this?

  2. #2
    mrbios's Avatar
    Join Date
    Jun 2007
    Location
    Stroud, Gloucestershire
    Posts
    2,480
    Thank Post
    351
    Thanked 260 Times in 213 Posts
    Rep Power
    99
    Using Eclipse.net here which version are you using and what features?

    Only real issue we have with it is that the self service system doesn't work properly but that's because we're one of very few schools that seems to want to use it and they've got very little support in that area.

    Their support team are quick to respond and easy to talk to, getting hold of them on the phone i sometimes and issue but emails are normally responded to quickly.

    In all if we had the choice i think we would happily stick with them, any particular reasons your looking for an alternative?

  3. #3

    JJonas's Avatar
    Join Date
    Jan 2008
    Location
    North Walsham, Norfolk
    Posts
    3,105
    Thank Post
    386
    Thanked 432 Times in 320 Posts
    Rep Power
    383
    Mostly cost

  4. #4

    Edu-IT's Avatar
    Join Date
    Nov 2007
    Posts
    7,139
    Thank Post
    403
    Thanked 622 Times in 568 Posts
    Rep Power
    181
    Is this Eclipse2?

    Given how old the system is, and how many changes they've made to it in the past year, I'd say that if it's running stable at the moment then as long as you don't fiddle it's not going to go completely wrong.

  5. #5

    john's Avatar
    Join Date
    Sep 2005
    Location
    London
    Posts
    10,534
    Thank Post
    1,496
    Thanked 1,050 Times in 919 Posts
    Rep Power
    303
    Don't ditch support for your library system, when you need support it will cost you an arm and a leg, the same with when you find an upgrade you need / want say to fix a patch that MS bring out to the Database that breaks it. We are in this position, not with Eclipse but another library system and its going to cost us thousands to get sorted out

  6. #6

    Edu-IT's Avatar
    Join Date
    Nov 2007
    Posts
    7,139
    Thank Post
    403
    Thanked 622 Times in 568 Posts
    Rep Power
    181
    But then, when you need them, you could choose to purchase it. In the meantime why not sit back and see if the system continues to run okay?

  7. #7

    john's Avatar
    Join Date
    Sep 2005
    Location
    London
    Posts
    10,534
    Thank Post
    1,496
    Thanked 1,050 Times in 919 Posts
    Rep Power
    303
    Quote Originally Posted by Edu-IT View Post
    But then, when you need them, you could choose to purchase it. In the meantime why not sit back and see if the system continues to run okay?
    Works fine in principal until you need the upgrade, as we haven't paid for maintenance for a few years we have no rights to a discounted copy of the upgrade thus we might as well be a new customer! A bit of arguing got us a bit more discount but in the grand scheme of the costs we are still a large difference from what we would have paid had we kept up on the maintenance.

SHARE:
+ Post New Thread

Similar Threads

  1. Library catalogue software?
    By zag in forum Windows
    Replies: 17
    Last Post: 12th October 2010, 03:14 PM
  2. Eclipse - Library Software
    By RichB in forum Educational Software
    Replies: 2
    Last Post: 15th July 2010, 10:42 AM
  3. Eclipse - Library Software
    By rush_tech in forum Educational Software
    Replies: 47
    Last Post: 13th November 2008, 11:51 AM
  4. Eclipse 2 - Library management system
    By OverWorked in forum MIS Systems
    Replies: 18
    Last Post: 23rd January 2006, 11:51 AM
  5. Library Software
    By MuppetQueen in forum Educational Software
    Replies: 20
    Last Post: 11th November 2005, 06:30 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •