Windows Thread, winlogon locked index.dat file in profiles in Technical; We have an issue occurring randomly, and annoyingly, on computers in our suites. The machines are running Windows XP and ...
21st October 2010, 09:55 AM #1
winlogon locked index.dat file in profiles
We have an issue occurring randomly, and annoyingly, on computers in our suites. The machines are running Windows XP and IE8.
What is happening is somehow, the various index.dat files in a random profile are remaining open and locked by winlogon (confirmed by process explorer). So, when that user tries to log in, it reckons the file is in use by another process and kicks them off.
Has anyone got any idea what is causing this? The only fix is a reboot to safe mode and deleting the profile on the machine.
They are using mandatory profiles.
21st October 2010, 11:01 AM #2
A-Ha! snap is there anyone out there who has an idea how to stop this.
21st October 2010, 11:18 AM #3
Gonna say not had this one before but have you got User Profile Hive Cleanup Service installed on the machines? Not sure if its something that will help with this error, but when we have had wierd problems with profiles, this program seems to have sorted them out!
21st October 2010, 01:17 PM #4
+1 back when we had xp this was installed by default on all machines to clean up after the netlogon service.
Originally Posted by Azhibberd
21st October 2010, 01:19 PM #5
Also Forgot to add.. Its easily deployed as it comes as an msi
27th October 2010, 12:25 PM #6
- Rep Power
Just be careful if you have Altiris SVS (now known as Symantec Software Virtualization) - UPHC can cause some interesting problems unless you add the registry exceptions recommended by them.
27th October 2010, 12:51 PM #7
Me too, although we still get students who occasionally have this file locking issue.
Originally Posted by SYNACK
At least with Vista/7 you don't need to install the UPHCS - it's built-in.
27th October 2010, 01:02 PM #8
Do you get an error pop-up referring to winlogon? We were getting this when we'd upgraded machines to IE8: may be the same problem since it kept kicking users off again. We uninstalled IE8 and have stuck with IE7 as no-one was able to offer a solution.
27th October 2010, 01:12 PM #9
The kids don't but if I log in as admin, I get inundated with the dratted things.
Originally Posted by timzim
I'll try a few things. Am thinking of switching to Chrome or Firefox though, so may solve it that way too!
27th October 2010, 02:13 PM #10
Yeap , XP is ancient and IE8 seems to take issue with it sometimes, it runs perfectly under Vista or 7.
Originally Posted by Arthur
27th October 2010, 02:15 PM #11
- Rep Power
Sorry - did I just read "IE8" and "runs perfectly" in the same sentence?!?!!?
Originally Posted by SYNACK
27th October 2010, 02:19 PM #12
As perfectly as its legacy codebase allows while still allowing marginal compatibility with the atrocious hacks present in the previous versions and widely used and depended on by corporate web portals everywhere.
Originally Posted by gerardsweeney
27th October 2010, 02:20 PM #13
If you're deleting any previous profile copies when users students off then you won't get the problem. It affected all our staff as they retain profile copies on their machines (non-mandatory profiles for staff), but only affected certain pupils (i.e. where profile copy still existed).
Downgrading to IE7 and blocking any updates to IE8 (via GP) has solved the problem for us, if you can call that a solution. Microsoft had no solution (no surprise there).
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