Windows Thread, Eset's Remote Administrator Console - wrong computer names and IPs in Technical; We are doing a small little test run of Eset's NOD32. I love the AV, it's great. I got it ...
24th August 2010, 06:59 PM #1
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Eset's Remote Administrator Console - wrong computer names and IPs
We are doing a small little test run of Eset's NOD32. I love the AV, it's great. I got it to work on the server and it was able to pull up a list of nearly all the machines in the domain (only one - small company). Problem is, a lot of these machines have the wrong IP or are just plain missing (such as mine) from the list. How do I fix this?
I tried to Deploy NOD32 to the machine that has my IP but it fails to do anything of the sort.
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24th August 2010, 09:25 PM #2
Which version of NOD32 are you running? I guess you've tried Refresh on the console? So if you have a DHCP server and/or DNS server then check those for incorrect data. NOD32 often cannot deploy to computers with a firewall turned on, but you would normally get a message about that. What messages are in the install tab? Also isn't there an Events tab for messages about what's been going on? Sorry dragging up images from my memory as my own Eset console isn't working currently.
24th August 2010, 10:14 PM #3
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My thoughts with your quote.
Originally Posted by leco
It should not be this friggin difficult to install this damn program.
Last edited by Clockworks; 24th August 2010 at 10:42 PM.
24th August 2010, 11:22 PM #4
To be going on with try this link for the Eset Forum. I'll have a look as well since two heads tend to be better etc. etc. I agree on the difficulty bit it does get frustrating sometimes. However, in the eight or so years I've been using it, I think it's worth it.
Take a look at this thread on the forum for some ideas to check.
Last edited by leco; 24th August 2010 at 11:30 PM.
27th April 2011, 09:05 PM #5
Did you get anywhere with this? I'm having the exact same error on a few machines.
I have a room of 17 machines. All XP installed from the same RIS image, all with the same GP settings.
Could not set up IPC connection to target computer (SC error code 6, GLE error code 1396)
For some reason, four of them will not install NOD32, when pushed from the ERA. I have tried entering the domain admin account credentials and several others.
Is there a way of installing manually from the client, like there is with Sophos?
28th April 2011, 08:59 AM #6
28th April 2011, 07:58 PM #7
Thanks for the suggestion.
I've found the cause and ifxed it it was a good old DNS error. The clients weren't registering their new IP addresses, so the DNS records were out of date and ERA couldn't find the clients.
As simple as that. Funny how a lot of problems are down to DNS.
28th April 2011, 10:09 PM #8
TBH if in doubt I just ring them up - they are some of the nicest and most helpful support people I have ever dealt with
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