+ Post New Thread
Results 1 to 2 of 2
Windows Thread, Email queue + MS support incident in Technical; Our email has a queue system that splits email as 1 (priority), 5 (medium), 10 (bulk). Problem is, a lot ...
  1. #1

    Join Date
    Jul 2010
    Posts
    37
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Email queue + MS support incident

    Our email has a queue system that splits email as 1 (priority), 5 (medium), 10 (bulk). Problem is, a lot of clients put down fake emails/names that have no destination. We set it up as after 24 hours, the email should be deleted. Problem is, it stops trying to send the emails after 24 hours but they still remain in the queue, overflowing the damn thing with tens/hundreds of gigs. After scouring the internet for more info (and failing), I figured that either two things can happen:

    - I post on forums asking for more help
    - I post on forums asking for the Microsoft Support Incident and how the process works (can this be part of the technet package?)

    Help?

    EDIT: We are using MS SMTP Server on Server 03 and 08
    Last edited by Clockworks; 24th August 2010 at 06:16 PM.

  2. #2

    SYNACK's Avatar
    Join Date
    Oct 2007
    Posts
    11,271
    Thank Post
    884
    Thanked 2,749 Times in 2,322 Posts
    Blog Entries
    11
    Rep Power
    785
    It is included in Technet and you get two free ones, the procedure is here TechNet Subscriber Support Incidents

    Not sure about the solution to the issue though.



SHARE:
+ Post New Thread

Similar Threads

  1. XMA support email
    By LeMarchand in forum General Chat
    Replies: 2
    Last Post: 17th August 2010, 08:13 PM
  2. Using Sharepoint for Incident Reporting - help needed
    By StudyUnitedFC in forum Network and Classroom Management
    Replies: 2
    Last Post: 13th July 2009, 03:30 PM
  3. Microsoft incident support?
    By Oops_my_bad in forum Windows
    Replies: 6
    Last Post: 13th April 2009, 09:15 PM
  4. Audit logging and incident handling
    By k-strider in forum How do you do....it?
    Replies: 4
    Last Post: 20th March 2009, 01:13 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •