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    USB Memory Stick – Opens and Closes Relatedly – Resolved

    USB Memory Stick – Opens and Closes Relatedly – Help!

    We have a few machines (Windows XP, Good Spec, SP3, Virus fee using multi virus tool, Different makes) that open some USB sticks fine, however some (varying sizes) open for about 1 second (explorer view) then close and then open again – this repeats.
    Any ideas? Thanks in advance
    Ben
    Last edited by benIT; 30th June 2010 at 03:24 PM.

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    Quote Originally Posted by benIT View Post
    USB Memory Stick – Opens and Closes Relatedly – Help!

    We have a few machines (Windows XP, Good Spec, SP3, Virus fee using multi virus tool, Different makes) that open some USB sticks fine, however some (varying sizes) open for about 1 second (explorer view) then close and then open again – this repeats.
    Any ideas? Thanks in advance
    Ben
    Is this happening on specific machines?
    Do they have anything in common, such as a particular brand of USB card?
    Is it with a particular type of memory stick?

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    Thanks Los0jos for your reply.

    This has now (just) been resolved, we tracked this down to a freecom bit of software that was running at startup - Password.exe
    This was causing the open and close of the USB drive.

    We removed the Password.exe from the startup items and deleted the referenced file and all was resolved.

    Posts we found helpful were:

    Freecom Supportforum • View topic - Freecom Toughdrive 320GB
    Infected by password.exe virus - Networking & Security


    I hope this may help someone else in the future

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