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Windows Thread, [Solved] Microsoft Exchange offline address book ERROR 0X8004010F in Technical; In outlook I have started to and a few staff have started recieve sync errors in the sync inbox saying: ...
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    [Solved] Microsoft Exchange offline address book ERROR 0X8004010F

    In outlook I have started to and a few staff have started recieve sync errors in the sync inbox saying:

    12:45:56 Microsoft Exchange offline address book
    12:45:56 0X8004010F

    Can anyone help?

    Cheers

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    AngryTechnician's Avatar
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    Have a look through Troubleshooting error 0x8004010f when downloading the Offline Address Book, and check the links in the comments too.

    Another good trick I learned a little while ago that may help is to right-click the Outlook icon in the system tray while holding down Ctrl, which reveals an extra diagnostic option called 'Test E-mail Autoconfiguration'. That threw up a problem which very quickly led to the root cause when I last saw this error.

  3. 4 Thanks to AngryTechnician:

    CyberDrac (23rd June 2010), ev32 (24th June 2010), marc2510 (23rd June 2010), nadeem (5th July 2010)

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    Quote Originally Posted by AngryTechnician View Post
    Have a look through Troubleshooting error 0x8004010f when downloading the Offline Address Book, and check the links in the comments too.

    Another good trick I learned a little while ago that may help is to right-click the Outlook icon in the system tray while holding down Ctrl, which reveals an extra diagnostic option called 'Test E-mail Autoconfiguration'. That threw up a problem which very quickly led to the root cause when I last saw this error.
    Does that still work for Office 2003?

  5. Thanks to marc2510 from:

    ev32 (24th June 2010)

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    tarquel's Avatar
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    ev32:

    can you tell us....

    a) what version of Exchange you are using?
    b) what version of Outlook? or is it multiple versions and are all versions having the same issue?
    c) Have you altered anything in IIS on the Exchange CAS server? Or, as I found, have you rebooted that box recently?

    I have to alter IIS each time I reboot the box in order to get OAB to work properly... spent ages going around the houses trying to look at different things and in the end, adjusting the permissions in the OAB folder (and replicated down) fixed it and been working great ever since..... until I reboot it again, I just have to replicate the perms down again.

    Obviously, use extreme caution with that if it is public facing (ours isnt) as you dont want to expose anything to the public really.

    Cheers
    Nath

  7. Thanks to tarquel from:

    ev32 (24th June 2010)

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    a) Exchange 2003.
    b) Outlook 2003 and all versions are having the same issue.
    c) nothing has been change but exchange has been rebooted in the last week or so.

    cheers i will have a look and check this out and let you know.
    anymore solutions or suggestions welcome.

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    im still having no luck anymore suggestions? please

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    vikpaw's Avatar
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    isn't the oab a local file? delete or move it and see if recreating it works. although that link implies the error is because the file is not present.
    i had big problems once with address books not working properly and ended up just deleting the users local mail account from control panel and starting again.

  11. Thanks to vikpaw from:

    ev32 (29th June 2010)

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    yeh iv just given this ago doesnt seem to be locally seems to be on the server side but im completely stumped on this.

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  14. 2 Thanks to ev32:

    leco (5th July 2010), marc2510 (5th July 2010)

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    vikpaw's Avatar
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    Good job. I've added the error to the thread title and marked as solved for future reference.

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    I have found some good tips here to fix this error: How to solve Exchange Error 0x8004010f



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