Windows Thread, Dell Server Warranty Advice in Technical; I have recently become IT Manager and all our Dell server warranty is up this year. I've spoken with Dell ...
26th May 2010, 12:00 PM #1
Dell Server Warranty Advice
I have recently become IT Manager and all our Dell server warranty is up this year. I've spoken with Dell and they have sent me through a quote of the cost to renew everything for 1 year and it comes to a staggering £11,000! Now we have had a couple hard drives fail in the past year and replaced but definitely not 11 grands worth!
So i was wondering if anyone could suggest an alternative as the school will want to know what we have in place instead as i'd be a bit worried of our SAN failing or a DC going down which is a bit more serious than a failed hard drive.
IDG Tech News
26th May 2010, 12:04 PM #2
11 grand must be a mistake. You could buy a new server with 5 year warrenty easily for that.
26th May 2010, 12:04 PM #3
we will happily offer you a comparison quote for the warranty , we are dell resellers and usualy can make you some fantastic savings against dell themselves,
Last edited by Dos_Box; 14th June 2012 at 04:32 PM.
26th May 2010, 12:07 PM #4
I'm guessing that quote isn't for a single server?
How old are the machines? After about 4 years, warranty prices will shoot up, as availability of the older components will be lower and therefore they'll cost more to source for the warranty provider.
26th May 2010, 12:09 PM #5
it includes 10 servers, SAN, Tape drives and the PowerVault backup server we have is £1300!
26th May 2010, 12:10 PM #6
How old are these machines? 3 years? 4?
Originally Posted by farquea
26th May 2010, 12:12 PM #7
everything except 2 servers were bought in 2007. the 2 servers were bought in 2005
26th May 2010, 12:16 PM #8
To be brutally honest, that price for a 1 year warranty on that many devices, all being 3 years or more old is not that bad IMO.
Originally Posted by farquea
Personally, I wouldn't bother with the extended warranty, instead sourcing the parts if things break, and scheduling the replacement of all that equipment over the next year or 2.
26th May 2010, 12:56 PM #9
I don't see why anyone bothers with warranties on servers.
Just buy a load of spare parts and a couple of "shadow" machines with the same spec as live ones.
I would much rather repair stuff myself than trust some no name engineer to do it.
26th May 2010, 01:00 PM #10
All I can say is that if you have no warranty on your Dell hardware if you need their help you will find it hard to get it without signing a blank cheque. I needed a replacement raid card for a poweredge2850 last year and just wanted them to answer a question about a long scsi cable, spent 45mins on the phone being passed from person to person to finally be told that as I had no warranty and was not an enterprise customer they would not answer my question!!!
26th May 2010, 01:14 PM #11
Because warrenties are vastly cheaper than buying two complete backup machines and give better protection.
Originally Posted by zag
26th May 2010, 02:46 PM #12
Call CCS Media ask for a guy named Jonathon Buxton he'll quote you for warranties for those servers they won't be with Dell directly but they'll be with a partner. Old Birdholme House, Derby Road
Chesterfield, Derbyshire, S40 2EX, t: 01246 200 200, I'm looking to use them for me older Dell boxes that have just run out of warranty.
By djones in forum Hardware
Last Post: 30th March 2010, 10:52 PM
By rocknrollstar in forum Windows
Last Post: 6th March 2010, 12:18 PM
By Jobos in forum Hardware
Last Post: 8th February 2010, 04:30 PM
By azrael78 in forum General Chat
Last Post: 18th March 2009, 03:36 PM
By bensewell in forum Hardware
Last Post: 22nd October 2007, 02:10 PM
Users Browsing this Thread
There are currently 1 users browsing this thread. (0 members and 1 guests)