+ Post New Thread
Results 1 to 9 of 9
Windows Thread, DELL Optiplex 745 not downloading Windows Updates in Technical; Right, ok, so I have a suite of Dell Optiplex - most are 745, but there are a couple of ...
  1. #1
    soveryapt's Avatar
    Join Date
    Jan 2009
    Location
    Lancashire
    Posts
    2,356
    Thank Post
    617
    Thanked 274 Times in 241 Posts
    Rep Power
    77

    Cool DELL Optiplex 745 not downloading Windows Updates

    Right, ok, so I have a suite of Dell Optiplex - most are 745, but there are a couple of 755 in there too.

    I've rebuilt one of them as they are all getting a bit cluttered so I figured build one, image it, deploy it (not decided on which software I'll use for that bit yet, probably (being it is a workstation environment) just use CloneZilla to Image and then Image to Disk on the deployment, but I digress).

    Now, I've tried to update XP using Windows Updates but every update is saying similar to the following:

    Downloading Update for Windows XP (KB955759) (update 43 of 63)... failed!
    Now, the internet is working fine and I've tried using both the CLEO Proxy settings and the CLEO Autoconfig settings. I can download stuff from Microsoft, such as IE8 and SP3, to ensure there aren't any issues there and those installed fine, it's just the Windows Update doesn't want to work for me.

    Now, I do have the Microsoft Update installed and not just Windows Update, which I'm about to disable and try again, but if anyone has any other thoughts I'd be most grateful.

    Cheers
    Andy

  2. #2
    soveryapt's Avatar
    Join Date
    Jan 2009
    Location
    Lancashire
    Posts
    2,356
    Thank Post
    617
    Thanked 274 Times in 241 Posts
    Rep Power
    77
    Ok .. that seems to of cured a few things as now it's just Windows Update again, it seems to be downloading fine. I know that CLEO are having a lot of Proxy Issues though so also wondering if it could be linked to that .. but we'll see how it goes ..


  3. #3


    Join Date
    Jul 2007
    Location
    Rural heck
    Posts
    2,662
    Thank Post
    120
    Thanked 434 Times in 353 Posts
    Rep Power
    125
    @echo off
    Echo Save the batch file "AU_Clean_SID.cmd". This batch file will do the following:
    Echo 1. Stop the wuauserv service
    Echo 2. Delete the AccountDomainSid registry key (if it exists)
    Echo 3. Delete the PingID registry key (if it exists)
    Echo 4. Delete the SusClientId registry key (if it exists)
    Echo 5. Restart the wuauserv service
    Echo 6. Resets the Authorization Cookie

    Pause
    @echo on
    net stop wuauserv
    REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Wi ndowsUpdate" /v AccountDomainSid /f
    REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Wi ndowsUpdate" /v PingID /f
    REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Wi ndowsUpdate" /v SusClientId /f
    net start wuauserv
    wuauclt /resetauthorization /detectnow
    Pause
    Save all this a batch file and run it on the PC. This can solve some WSUS issues.

  4. Thanks to K.C.Leblanc from:

    soveryapt (27th April 2010)

  5. #4

    SYSMAN_MK's Avatar
    Join Date
    Sep 2005
    Posts
    3,979
    Thank Post
    484
    Thanked 1,330 Times in 721 Posts
    Rep Power
    425
    Stop Automatic Updates / BITS services.
    Delete the Windows update cache %windir%\SoftwareDistribution\Download
    Start Automatic Updates / BITS services.
    Fixed a similar issue about 10 mins ago on a 755

  6. Thanks to SYSMAN_MK from:

    soveryapt (27th April 2010)

  7. #5

    broc's Avatar
    Join Date
    Jan 2006
    Location
    England
    Posts
    2,046
    Thank Post
    104
    Thanked 401 Times in 265 Posts
    Rep Power
    149
    There is a text file called WindowsUpdate that will reveal all; it lives in the Windows folder. There will in all probability be error codes indicating reason for failure. Google these for more information.

  8. #6
    soveryapt's Avatar
    Join Date
    Jan 2009
    Location
    Lancashire
    Posts
    2,356
    Thank Post
    617
    Thanked 274 Times in 241 Posts
    Rep Power
    77
    Right .. managed to solve the issue the other day by reverting to Windows Update from Microsoft Update, however, having now installed office and not thinking to uncheck the option to use the Microsoft Update to keep the thing up to date I'm now getting an error and can't turn off Microsoft Updates.

    Does anyone know where in the registry this is stored so that I can put it back to being Windows Update instead of MS updates?

    Thanks

    P.S. I've followed the MS KB articles about resetting the various things for the error but to no avail. I'll post a copy of the error in a moment which may assist.

  9. #7
    soveryapt's Avatar
    Join Date
    Jan 2009
    Location
    Lancashire
    Posts
    2,356
    Thank Post
    617
    Thanked 274 Times in 241 Posts
    Rep Power
    77
    Error details as promised:

    [Error number: 0x800A0046]
    Please change your Internet Explorer security settings
    To save changes to your settings for this website, you need to enable userdata persistence for Internet Explorer. Complete the steps below, and then click Change settings to the left and try saving your changes again.
    In Internet Explorer, on the Tools menu, click Internet Options.
    Click the Security tab, click the Internet security zone icon, and then click Custom Level.
    In the Settings dialog box, scroll to the Miscellaneous section.
    Under Userdata persistence , select Enable.
    Click OK and when the security warning dialog box appears, click Yes.

    Read more about steps you can take to resolve this problem (error number 0x800A0046) yourself.
    Anyone any suggestions?

  10. #8

    Join Date
    Feb 2009
    Posts
    83
    Thank Post
    7
    Thanked 6 Times in 4 Posts
    Rep Power
    12
    Have you set the proxy server address using proxycfg?

  11. #9
    soveryapt's Avatar
    Join Date
    Jan 2009
    Location
    Lancashire
    Posts
    2,356
    Thank Post
    617
    Thanked 274 Times in 241 Posts
    Rep Power
    77
    Quote Originally Posted by marcgr View Post
    Have you set the proxy server address using proxycfg?
    You know, I can't remember if I had or not, but the machine (having followed through the MS FixMe solution and it not working) has suddenly decided to start working, so I'm guessing there was a glitch that had stopped it working correctly when I initially "fixed it" but just started working itself now.

    Now just to SysPrep the beast and image it.

    Thanks for the various responses though. All been useful for the DHell machines that I truly love ..

SHARE:
+ Post New Thread

Similar Threads

  1. [WDS] Deploying Windows 7 to a Dell Optiplex 380
    By Fatmas in forum O/S Deployment
    Replies: 14
    Last Post: 14th December 2011, 06:53 AM
  2. [For Sale] Dell Optiplex 745 - 3GB Ram - nvidia Card
    By Danlewis3 in forum Classified Adverts
    Replies: 0
    Last Post: 25th March 2010, 11:07 AM
  3. Dell Optiplex 745
    By mac_shinobi in forum How do you do....it?
    Replies: 3
    Last Post: 8th January 2008, 06:59 PM
  4. Problems Ghosting Dell Optiplex 745
    By DaveP in forum How do you do....it?
    Replies: 37
    Last Post: 3rd October 2007, 11:18 AM
  5. Replies: 6
    Last Post: 9th May 2007, 09:22 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •