Outlook - Redirect

[jamjim]

Hi,

I am having problem auto redirecting my oulook recieved emails to an other email address. i double checked the rule and tried it on two different external accounts. I will appreciate if you can point me to the right direction please?

Jam

[Domino]

Are you using exchange? or a hosted solution?

whats actually happening with the redirect? anything, nothing an error?

[jamjim]

We are using Exchange 2003 server. it is not giving me any errors. its just that i am not recieving anything on my external accounts. i am using outlook 2010. any idea? thanks

[jamesreedersmith]

Are you using the rule function in outlook or setting a redirect in AD or the management consoler?

[jamjim]

Using the rule, which applies to all recieved emails and redirect to people or DL and added my external email address.

[jamesreedersmith]

Are you leaving outlook running during your testing because those rules only run when outlook is open?

[jamjim]

yes i am leaving it running, but i think i will need to do some configuration on the AD so when my outlook is closed it still redirects the emails while keeping a copy in outlook inbox as well.

[jamesreedersmith]

Youll be better to set it in AD then, youll need to create a contact for your external mail box and then go into delivery options in AD and set up to forward mail to your contact and leave a copy in the mailbox.

THanks

James

[jamjim]

thanks, i will try that and will confirm!

[jamjim]

where will i find delivery options please? as i cant find them. i have created the account in AD.

[Domino]

SO if on your exchange server you go into AD, you should be able to right click the account that you want the mail redirected from, select properties and delivery options...

[jamesreedersmith]

Its on one of the exchange tabs in the ad management tools (assuming you have the exchange management tools installed as well)

[jamjim]

James,

It is working now. thanks a lot, hope this thread will help some.

jam