Cannot play local or streamed WMV videos

ben604 · 01-02-2010, 12:32 PM

Hello,

First post and I'm asking for help I'm afraid!

We're having trouble playing local and streamed wmv videos.

Locally: they almost crash WMP and the process has to be ended within task manager.

Streamed: the player opens, but the video will not start. The properties box identifies the right url, but it just wont play.

We're running WMP11 on XP Pro SP3 from a master image, all drivers are up to date and windows updates installed. Other video formats play fine, it's just wmv that are causing the issue....

Any suggestions/thoughts?

Cheers,
Ben.

ben604 · 05-02-2010, 11:13 AM

Hello, anyone have any ideas?

We've narrowed it down to it being a domain problem. The videos stream fine when logged in as a local user.

Anyone know of any group policies that could be affecting the playing of WMV files?

Thanks again.

reggiep · 05-02-2010, 11:17 AM

Do you have an example website where this is happening?

ben604 · 05-02-2010, 11:50 AM

Quote:

Originally Posted by reggiep

Do you have an example website where this is happening?

Hey ReggieP,

thanks for your reply

There's a particular site we're trying to use in our French department:

French videos

Each activity has a video and while the player loads fine, the video wont start...

Gibbo · 08-02-2010, 11:16 AM

Does it crash in any other media players? MPC or VLC?

Michael · 08-02-2010, 02:27 PM

I would say this is most likely a profile issue rather than a domain issue.

Windy08 · 09-02-2010, 12:55 PM

GPO->User Configuration->Administrative Templates->Windows Components->Windows Media Player->Networking->Streaming Media Protocols

chazzy2501 · 09-02-2010, 01:01 PM

BEN604, Can I show our head of MFL your site?

We're developing our VLE and I'd like to show her this.

videos work fine btw, have you added a proxy exception in IE?

ben604 · 12-03-2010, 04:26 PM

Right, left this issue alone for a while and gave the teachers restricted local logons to skirt the issue while we had bigger fish to fry, but more teachers want to use WMVs so we need a solution!

When logging in locally, they play with no issues, both streamed and saved files, so it's got to be something in our group policy or in our mandatory profiles.

Any ideas?

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01-02-2010, 12:32 PM	#1
ben604 Join Date: Jan 2010 Posts: 4 Thanks: 1 Thanked 0 Times in 0 Posts Rep Power: 0	Cannot play local or streamed WMV videos Hello, First post and I'm asking for help I'm afraid! We're having trouble playing local and streamed wmv videos. Locally: they almost crash WMP and the process has to be ended within task manager. Streamed: the player opens, but the video will not start. The properties box identifies the right url, but it just wont play. We're running WMP11 on XP Pro SP3 from a master image, all drivers are up to date and windows updates installed. Other video formats play fine, it's just wmv that are causing the issue.... Any suggestions/thoughts? Cheers, Ben.

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Cannot play local or streamed WMV videos

05-02-2010, 11:13 AM	#2
ben604 Join Date: Jan 2010 Posts: 4 Thanks: 1 Thanked 0 Times in 0 Posts Rep Power: 0	Hello, anyone have any ideas? We've narrowed it down to it being a domain problem. The videos stream fine when logged in as a local user. Anyone know of any group policies that could be affecting the playing of WMV files? Thanks again.

05-02-2010, 11:17 AM	#3
reggiep Join Date: Apr 2008 Location: Runcorn Posts: 655 Thanks: 150 Thanked 19 Times in 19 Posts Rep Power: 10	Do you have an example website where this is happening?

08-02-2010, 11:16 AM	#5
Gibbo Join Date: Feb 2008 Location: Cheshire Posts: 1,145 Thanks: 54 Thanked 117 Times in 96 Posts Rep Power: 30	Does it crash in any other media players? MPC or VLC?

08-02-2010, 02:27 PM	#6
Michael Join Date: Dec 2005 Location: Birmingham Posts: 5,017 Thanks: 95 Thanked 724 Times in 554 Posts Rep Power: 145	I would say this is most likely a profile issue rather than a domain issue.

09-02-2010, 12:55 PM	#7
Windy08 Join Date: Mar 2008 Location: Doncaster Posts: 8 Thanks: 0 Thanked 0 Times in 0 Posts Rep Power: 0	GPO->User Configuration->Administrative Templates->Windows Components->Windows Media Player->Networking->Streaming Media Protocols

09-02-2010, 01:01 PM	#8
chazzy2501 Join Date: Jan 2008 Location: Bridport Posts: 95 Thanks: 24 Thanked 12 Times in 11 Posts Rep Power: 7	BEN604, Can I show our head of MFL your site? We're developing our VLE and I'd like to show her this. videos work fine btw, have you added a proxy exception in IE?

12-03-2010, 04:26 PM	#9
ben604 Join Date: Jan 2010 Posts: 4 Thanks: 1 Thanked 0 Times in 0 Posts Rep Power: 0	Right, left this issue alone for a while and gave the teachers restricted local logons to skirt the issue while we had bigger fish to fry, but more teachers want to use WMVs so we need a solution! When logging in locally, they play with no issues, both streamed and saved files, so it's got to be something in our group policy or in our mandatory profiles. Any ideas?

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Cannot play local or streamed WMV videos