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Windows Thread, Sophos V 6.0.5 Memory hog? in Technical; Hi Is anyone else having problems with 'Slowphos'? We're using v 6.0.5 on some machines & it seems to be ...
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    katem's Avatar
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    Sophos V 6.0.5 Memory hog?

    Hi

    Is anyone else having problems with 'Slowphos'? We're using v 6.0.5 on some machines & it seems to be a right memory hog:

    SavService.exe: 39,000K
    SavMain.exe: 7,912K
    SavAdminServe.exe: 2,204K

    Any ideas/tips on how to reduce this or are we just stuck with it until they release a better version?

    Also, any tips on how to resurrect my corrupt Sophos MSSQL service? The service appears but will not start. Tried a repair but to no avail...

    Thanks
    Kate

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    ChrisH's Avatar
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    Re: Sophos V 6.0.5 Memory hog?

    I find myself using version 4 unless the machine has at least 512 meg of ram.

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    Re: Sophos V 6.0.5 Memory hog?

    Don't the updates for v4 stop in January?

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    Re: Sophos V 6.0.5 Memory hog?

    Quote Originally Posted by Geoff
    Don't the updates for v4 stop in January?
    I believe so but I have now got myself to a state that all desktops are 512 meg + . Its just the last remaining Toshiba LTFT I have to worry about.

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    Geoff's Avatar
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    Re: Sophos V 6.0.5 Memory hog?

    Put them out of their misery.

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    Re: Sophos V 6.0.5 Memory hog?

    Well I'm not reverting to version 4 is it wasn't doing a very good job and if the updates are going to stop seems pointless. [goes away to think]

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    Re: Sophos V 6.0.5 Memory hog?

    wrt to the sophos sql service..
    if it's a separate package, can you uninstall and reinstall?

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    Re: Sophos V 6.0.5 Memory hog?

    Updated to version 6.0.5 now and every machine seems not be able to contact the update server now.

    Had this problem a couple of months ago and they told me to go back a few versions.

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    Re: Sophos V 6.0.5 Memory hog?

    6.0.5 is ok here

    * crosses fingers, prays to various gods and throws children over the right shoulder.

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    Re: Sophos V 6.0.5 Memory hog?

    Were just getting the 100% CPU usage problem it brings when you try use on access scanning and zip/rar files

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    Re: Sophos V 6.0.5 Memory hog?

    Quote Originally Posted by katem
    Hi

    Is anyone else having problems with 'Slowphos'? We're using v 6.0.5 on some machines & it seems to be a right memory hog:

    SavService.exe: 39,000K
    SavMain.exe: 7,912K
    SavAdminServe.exe: 2,204K

    Any ideas/tips on how to reduce this or are we just stuck with it until they release a better version?

    Thanks

    Kate
    I had a similar problem. Not sure if this will help you but I found that changing the Sophos Anti-Virus service logon properties helped me out. Have a look at my posting to get an idea of what I am talking about:

    http://www.edugeek.net/index.php?nam...ewtopic&t=5004

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    Re: Sophos V 6.0.5 Memory hog?

    I have gone back to V5 of Sophos and thats much better on the client, but harsh to the Server. We have given over phoning Sophos about issues as they just never really solved the problems to our satisfaction.

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    Re: Sophos V 6.0.5 Memory hog?

    I experience similar problems with Sophos v6 but earlier versions were terrible at connecting to the server. I've kind of settled on being able to have less connections open on my citrix servers and a more stable SophosEM server than a server that crashes all the time and more connections.

    I'm hoping that the memory problems will get sorted out.

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    Re: Sophos V 6.0.5 Memory hog?

    Ric, there have been these memory issues since V5.0.0 so were now on V6.?.? and they are still there, but Sophos still deny they exist, despite then Webex'ing into my server to see it, they saw it and were like oh yes so we can see, but we cannot find what does it, that was months ago and my last contact to them was oh yes we cannot replicate it, so is it a problem for you! I am still sticking with V5, its supported for updates till June next year so gives them more time to fix it.

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    Re: Sophos V 6.0.5 Memory hog?

    @john: As I mention, earlier versions play havock with the server running the console so it's kind of catch 22!

    In the meantime, I have had to tweak Sophos on my Citrix boxes so that the on-access scanning is toned down A LOT. This has made it slightly better. I have also reduced the maximum number of users permitted on each server. Not ideal but there you go.

    In Lancashire, we are covered by the County's Sophos license, hence why we all use it. I dread to think how much it would cost in licensing to go down the route of another product. I think that the only way that I could maybe justify this would be if the licensing cost for AV were less than the cost of a new terminal server (approx. £3K) but I doubt that it is.

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