Windows Thread, Printer - Black and White only? in Technical; Have a printer connected to the network and a bank of computers can print to it in colour and then ...
22nd January 2010, 04:03 PM #1
Printer - Black and White only?
Have a printer connected to the network and a bank of computers can print to it in colour and then there's one that can't.
Any ideas? I've checked the printer preference and it's not set to greyscale or anything.
Connected to a network socket rather than locally to the machine and shared so they're all using the same driver.
IDG Tech News
22nd January 2010, 06:52 PM #2
Might be worth deleting the local version of the print driver from that machine. When windows machines make their first connection to a printer the machine makes a local copy of the printer driver. It's possible this may be corrupted which could give the results you're having.
Check the folder C:\WINDOWS\system32\spool\drivers
If I remember rightly you can quite happily delete the contents of this folder, although you may have to boot in safe mode to do so. Windows will then re-copy the files from the server when it re-creates the printer connection. (Just to be safe, I'd back the files up somewhere before deleting them)
Be careful if you have software like PDF creating utilities that use a virtual printer, as they also stash files in this directory, so deleting them can mess them up, problem is sometimes it's difficult to pick out what files relate to what driver as a lot of them just get put here by printer drivers not in subdirectories.
22nd January 2010, 07:31 PM #3
download the server 2003 resource kit and cleanspl.exe is what you are after - run that on the client and it should fix the probs
Originally Posted by maniac
22nd January 2010, 07:54 PM #4
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