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Windows Thread, The basics we forget to teach in Technical; I'm running a "Simple things you possibly don't know but really should" training session with the idea to just go ...
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    TechMonkey's Avatar
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    The basics we forget to teach

    I'm running a "Simple things you possibly don't know but really should" training session with the idea to just go over the really simple things that no one ever teaches except as and when you use them in front of someone & they ask about it. So I have things like what those strange buttons are on the keyboard (tab, del, prtScr, insert etc), alt+tab, window resizing/minimising/maximising, ctrl selecting, shift selecting, highlighting text, searching etc etc. So can anyone think of anything they would include? Those little things that make our lives easier that aren't in the usual training? The bits and pieces we pick up?

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    stevenwba's Avatar
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    logging off powering down a machine?? you'd be surprised how many people just turn off at the plug lol

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    lionsl2005 (10th December 2009), TechMonkey (10th December 2009)

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    Keyboard shortcuts/accelerators - just little things like alt + f + s to save instead of having to use the mouse etc.

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    Using the shift key to get a capital letter rather than turning Caps Lock on and off

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    Caps lock vs Shift is a good one. General Alt shortcuts are an idea.

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    Quote Originally Posted by UnknownStuntman View Post
    Using the shift key to get a capital letter rather than turning Caps Lock on and off
    I've just been told that one teacher actualy asked a member of support staff to operate the shift key for them while they were typing.


    Here's some stuff that come sup here.

    Difference between copying and moving files.

    Difference between a file and shortcut.

    Exporting from other software products in a format that's usable in school.

    Using scanners (they seem to be a mistery to many people here).

    Stuff to look for while fault logging.

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    TechMonkey (10th December 2009)

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    copy and paste,drag and drop, unbelievable how many people don't get it

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    TechMonkey (10th December 2009)

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    Looks like we all think along the same lines. Got the copy paste, move conundrum, files & shortcuts.

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    When to click and when to double-click. Also, that when we say "click" instead of "right-click", that implicitly means "left-click".

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    Dom_'s Avatar
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    They can google in the google toolbar, without googling google then going to google and googling.

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    The most useful one would be to show them how to find the name of the server/share they're using (not the drive letter) as well as to note error messages.

    the bane of my life is 'I got an error'

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    Quote Originally Posted by K.C.Leblanc View Post

    Using scanners (they seem to be a mistery to many people here).
    the amount of times ive done lessons in using the scanner for staff, but it doesnt matter how many times you show them how to use it, because they just want someone else to do it for them lol

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    What a base unit, monitor, keyboard and mouse are and what each of them does.

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    Quote Originally Posted by OutToLunch View Post
    Keyboard shortcuts/accelerators - just little things like alt + f + s to save instead of having to use the mouse etc.
    Or just Ctrl + S

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    stevenwba (10th December 2009)

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    localzuk's Avatar
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    Quote Originally Posted by Dom_ View Post
    They can google in the google toolbar, without googling google then going to google and googling.
    An extension to that - you don't have to go to google, and enter a website address into the search box to get to that site. Happens often here.

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