Windows Thread, Yahoo Email - Attachments won't open in Technical; At the moment pupils need to show how to add/open attachments from email, we have a problem with Yahoo that ...
26th November 2009, 11:18 AM #1
Yahoo Email - Attachments won't open
At the moment pupils need to show how to add/open attachments from email, we have a problem with Yahoo that when McAfee has scanned the file, clicking on the download attachment does not do anything.
I have tested as admin, and it works fine, so my problem seems to be either a GP policy I might have set or an ISA problem.
Any ideas where I might look first?
IDG Tech News
26th November 2009, 11:42 AM #2
Just to add
XP SP3 + IE8
ISA is 2006
Sophos for virus protection, been looking through GP and have the file download setting enabled, its strange, its either a GP I have set or a permissions issue am guessing.
Last edited by mullet_man; 26th November 2009 at 11:51 AM.
26th November 2009, 01:06 PM #3
- Rep Power
I had a problem like this. Try KB 935882 in technet. You have to request a patch and they will send you a link.
Worked for me!
26th November 2009, 01:23 PM #4
Thanks for the information, but if I log in via an admin user downloading of attachments works fine, (so ISA is working fine no?) but as a limited user (pupil) it doesn't so am guessing its down to my GP's on pupils.
When I get five mins, I will go through group policy, but I will get the patch and see if that works as well.
26th November 2009, 02:21 PM #5
- Rep Power
Did you also check the ISA server for any rules which allow admin to download files, but disallow download for normal users?
26th November 2009, 03:13 PM #6
We block stuff like exe, bat etc but everything else is fine.
Originally Posted by ThePrutser
Hotmail works fine, I also switched to the Yahoo Mail Classic and it does the same.
A popup appears saying Norton (I said McAfee at first I was wrong) has scanned the file for viruses and then the download link appears, but after that nothing happens, am certain its a GP policy blocking it but sure which one, as other sites e.g. Hotmail works fine.
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