+ Post New Thread
Results 1 to 7 of 7
Windows Thread, Wireless network - Secure/Unsecure in Technical; Just had a call about this, bit of an odd one. When the laptop is connected to an unsecure network ...
  1. #1

    Edu-IT's Avatar
    Join Date
    Nov 2007
    Posts
    6,878
    Thank Post
    393
    Thanked 581 Times in 532 Posts
    Rep Power
    173

    Wireless network - Secure/Unsecure

    Just had a call about this, bit of an odd one.

    When the laptop is connected to an unsecure network pages display fine in the web browser. However, when connected to a secure network, pages cannot be displayed. The network connection is not an issue I am assuming as the status does say connected.

    Ethernet connection to the router works fine.

    This has happened on two networks in two different locations.

    Any ideas?

  2. #2

    Michael's Avatar
    Join Date
    Dec 2005
    Location
    Birmingham
    Posts
    8,946
    Thank Post
    232
    Thanked 1,513 Times in 1,206 Posts
    Rep Power
    328
    Have you tried different types of security? It's possible some older machines require driver updates to support WPA2 for example.

  3. #3

    Edu-IT's Avatar
    Join Date
    Nov 2007
    Posts
    6,878
    Thank Post
    393
    Thanked 581 Times in 532 Posts
    Rep Power
    173
    It's not my machine, no, but I'll suggest that.

  4. #4

    Edu-IT's Avatar
    Join Date
    Nov 2007
    Posts
    6,878
    Thank Post
    393
    Thanked 581 Times in 532 Posts
    Rep Power
    173
    Thinking about this though, if it was the security, would it not refuse to connect at all?

  5. #5

    Michael's Avatar
    Join Date
    Dec 2005
    Location
    Birmingham
    Posts
    8,946
    Thank Post
    232
    Thanked 1,513 Times in 1,206 Posts
    Rep Power
    328
    It's a bit mixed really, but I've seen machines trying to connect forever (obtaining an IP address), or machines failing to see the network completely (due to its security) which is more common.

    Another thing to check is what channel wireless is broadcasting on. 1, 6 or 11 are recommended. I would avoid 13.

  6. #6

    mac_shinobi's Avatar
    Join Date
    Aug 2005
    Posts
    9,247
    Thank Post
    2,789
    Thanked 937 Times in 877 Posts
    Rep Power
    343
    Quote Originally Posted by Michael View Post
    It's a bit mixed really, but I've seen machines trying to connect forever (obtaining an IP address), or machines failing to see the network completely (due to its security) which is more common.

    Another thing to check is what channel wireless is broadcasting on. 1, 6 or 11 are recommended. I would avoid 13.
    On that note if you have a WAP that can use the 5ghz channel it may be worth while seeing if you can set it to the normal frequency and not 5ghz as not all wifi cards can use the 5ghz range - long shot but just a thought but agree on the channel side

  7. #7

    Join Date
    Mar 2007
    Posts
    3
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    couldn't be anything to do with the IP settings at all? set to static in the computers settings? rather than auto-assigning?

SHARE:
+ Post New Thread

Similar Threads

  1. Wireless Network
    By marvin in forum Windows
    Replies: 12
    Last Post: 22nd April 2010, 08:09 AM
  2. Replies: 6
    Last Post: 13th April 2009, 06:29 PM
  3. Map network drives on wireless network
    By woody in forum Windows
    Replies: 24
    Last Post: 1st December 2007, 06:27 PM
  4. Which secure wireless vendor do you use
    By plexer in forum Wireless Networks
    Replies: 15
    Last Post: 23rd January 2007, 07:16 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •