Windows Thread, Computer Shutting Down - Very Strange!!! in Technical; I have two students when using ANY pc/laptop in the school they randomly shutdown, I have seen this with my ...
8th October 2009, 01:03 PM #1
Computer Shutting Down - Very Strange!!!
I have two students when using ANY pc/laptop in the school they randomly shutdown, I have seen this with my own eyes.
I created completely new user accounts for both (different usernames) and the same thing happens.
One of these students has just reported that whilst another student was logged on she went to that computer within 5 minutes of using it the computer shutdown whilst still logged on as the other student.
This other student does NOT have this problem when he is using his account.
I am completely confused what is happening here, I have ruled out sabbotage etc. and have checked the event logs to no avail.
8th October 2009, 01:05 PM #2
Does it 'shut down' in the windows sense or the power go on it?
If the former, that's just twisted, if the latter I've heard of cases where students+static=weird and wonderful results.
Short of that, I hear the ghost busters are available ...
(Seriously though, very interested in the outcome)
8th October 2009, 01:11 PM #3
Are they using their own memory sticks out of curiosity? A faulty memory stick and/or USB port produces all kinds of weird and wonderful problems.
8th October 2009, 01:12 PM #4
Have you directly observed the shutdown? we had an Issue some time ago where teachers were complaining that PCs in one of our suites were randomly shutting down, however when we looked through the Camera recordings in that suite we found that the shutdowns were caused by pupils reacing over to another pc and pressing the power button - starting the Windows shutdown sequence!
8th October 2009, 01:29 PM #5
The computers are shutting down correctly not losing power.
I have tried all of the above and watched these students carefully, no memory sticks or students turning off the power buttons.
I am going to try removing them from their next ICT lesson and have them work in my office away from the class environment and see if the same happens.
Still confused though!!!
8th October 2009, 01:37 PM #6
I take it the pupils don't have access to Run on the start menu or the command prompt? If they do then someone maybe sending a quiet shutdown command from another terminal?
8th October 2009, 01:38 PM #7
Students cannot run commands and even if they found a way they wouldn't be able to run them remotely due to permissions.
8th October 2009, 01:53 PM #8
Are there power down buttons on the keyboards, we had this issue a while ago with Stone PC's.
9th October 2009, 11:26 AM #9
I setup a brand new laptop this morning and logged on as the student, the laptop DID NOT shutdown.
I logged it off and have pulled the student out of her lesson to use this laptop in my office, within 5 minutes of her logging in and using the laptop it shutdown.
Both my technician and myself watched everything she was doing, no power keys, usb sticks or anything.
This is getting stranger by the second.
I might take your advice kmount and call Ghost Busters!!!
9th October 2009, 11:30 AM #10
The only thing I can think of is PCs mounted under desks.
In our ICT Suite, some of the PCs are mounted on the side panels of the computer desking ... Unfortunately, for a few pupils that puts the power button at knee height... so they power machine off accidentally with a knee press.
9th October 2009, 11:53 AM #11
This was on a laptop this time!
I give up!!!!
9th October 2009, 12:02 PM #12
Do pupils have their own profiles or do they share a single mandatory profile?
9th October 2009, 12:06 PM #13
Try her on a standalone or with a local login. Set up a test login that she could use.
Does she have the same problem at home?
Just googled and found this.
Last edited by chrbb; 9th October 2009 at 12:08 PM.
9th October 2009, 12:07 PM #14
never seen anything like this before
9th October 2009, 12:18 PM #15
do they have this problem at home???
does it have the same results they the kid sits infront of a computer and doesnt touch it.
if yes in the latter it would suggest strangeness, if no then try them using a usb kb at a reasonable distance (test proximity).
if all else fails just get the kid exorcised
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