4oD Player and EMBC

[hillskill]

Hi All,

Does anyone know if 4oD player works with EMBC?

Have a teacher who wants to play some stuff but wont work. Not a machine issue as tried on several clients and get the same problem.

It dosnt appear to be blocked by EMBC as no message as such comes up. The player just states that it was unable to play the content.

BBC I player works fine.

Thanks for any help!

[Joh619]

I tried to get 4oD to work but couldn't. I asked 4oD if there was anything I could do any they told me to use a line that didn't have a proxy on it

[hillskill]

I tried to get 4oD to work but couldn't. I asked 4oD if there was anything I could do any they told me to use a line that didn't have a proxy on it

Thanks for the info- guess thats the end of that then!!

[ChrisH]

I can get it to play about the first 3 minutes then it usually stops. I havent to the bottom of it yet. The BBC plays fine!

[GrumbleDook]

Yep, there is presently a known issue with 4oD and Synetrix are working on it. I will try and get you an update by the end of the week.

[tommej]

any update on this?

[nick3young]

We're also finding that more and more teachers are wanting to use the 4OD service. Has anyone heard anything from Synetrix/EMBC yet?

[Gibbo]

We're having the same problems, but not in your area.

[ricki]

hi it will not work here either

richard

[kennysarmy]

SWGfL advises us:

I'd suggest you contact Channel 4 support to confirm source IP addresses.
The To address will be your LAN, so ALL
You will have to put a note that you need inbound and outbound access, as I'm not sure which end makes the initial request.
Port: 1935
Protocol: RTMPE

I have emailed ch4 to ask for this information...

Regards

[GrumbleDook]

Because the traffic goes out via EMBC IPs (controlled by Synetrix but PI IPs) C4 need to verify that that will accept those IPs. C4 have been saying (from my last conversation with Synetrix) that these are geo-tagged outside of UK (often done by labelling them against the company / companies which own the managing company) ... and yes, people have spoken directly with C4 and both parties have been working on it.

I'll ask again on Friday.

[Edu-IT]

Just out of interest, other ISPs seems to offer unfiltered lines, do EMBC? Or is it a filtered connection in and that be it.

[GrumbleDook]

No RBC do an unfiltered connection (in fact no ISP should be doing an unfiltered connection as they should all be filtering against the IWF blacklist).

As with most RBCs when people talk about filtering they are not just talking about the HTTP filtering but talking about other ports too ... and no, EMBC do not offer a line that is open on all ports to schools ...

The EMBC filters are pretty well documented in the technical library about the 4 different levels and who they are appropriate for, as well as the ability to have Local Control of Filtering (where you can get a heck of a lot more control).

An important thing to remember is that the buck stops with the Head on this ... some LAs will seriously challenge Heads to make sure the school understands esafety before you get access to it as it is not just a technical issue.

Pretty much each LA has a slightly different approach on accountability for esafety, but all are based on making sure that a school taking complete(ish) controlled is not just down to a spur of the moment decision. The EMBC technical conference went into a fair chunk of this but I would seriously suggest you speak with your LA for more info.

Also remember that safeguarding will not be looked at by OFSTED under the new framework (as in it is part of the framework and they may use it as a focus). I don't mean to scare people into sticking with what they have, but I'm concerned that IT Managers and techies in schools are doing things without having any backing from SLT ... and that means that should the school get a rap on the knuckles for it you have no-one to protect you.

[GrumbleDook]

It is also worth saying that the lack of audit trail / accountability applies to people if they use the EMBC tools too ... not just doing stuff in house.

[Edu-IT]

Sorry I just wondered, when they said use an unfiltered line to use this. I wasn't aware that one existed so what they're saying is get another ISP in addition.