Windows Thread, Flash won't run for standard users? in Technical; I am still coming to terms with my new vanilla network (Post CC3) and I have noticed that some websites ...
5th October 2009, 10:34 AM #1
Flash won't run for standard users?
I am still coming to terms with my new vanilla network (Post CC3) and I have noticed that some websites will not run flash even though it is installed. I can run the site no problem logged on as an admin but not as a standard user.
will run fine for me but a standard user just gets a blank page.
Do I need to give users permissions to certain parts of the c: drive maybe?
5th October 2009, 11:56 AM #2
Any response to this would be appreciated - we're currently looking for a fix for this too. Seems Admins and staff are fine, but student users get a blank screen where the flash object should be. Gave a test student user Domain Admin permissions, and still got a blank screen. Using Mandatory profiles for students, roaming for staff (with redirected Desktop). All XP Pro SP3, IE8, FP10.
Tried uninstalling and reinstalling Flashplayer, and overwriting the mandatory profile with a "known good" profile. No joy.
Will update if we get anywhere. In the meantime, any wisdom will be gratefully recieved.
5th October 2009, 12:05 PM #3
May be wrong here but we have a flashplayer trust msi which is deployed to all workstations and we have never had this problem. We are CC3 though
Thanks to bossman from:
webman (5th October 2009)
5th October 2009, 12:15 PM #4
Have you loaded a page with flash content before creating the mandatory profile?
5th October 2009, 12:15 PM #5
Yeah, we're vanilla, so deployed using the .msi direct from Adobe a little while ago. It looks like only some Flash content isn't working - BBC Bitesize in particular. Other things seem to behave, so we may be going down a different avenue...
CC3? You have my sympathy...
5th October 2009, 12:23 PM #6
Got the same error. Over wrote the profile with that of a user that didn't experience the problems, but got exactly the same behaviour. Will set up a test and double check though...
Anyone know of any profile permissions or profile folders that FP10 uses? I saw a thread on an Adobe support forum last week suggesting a problem with redirected desktop folders, but the desktop folder is left in its default location in our mandatory profile, so that seemed unlikely. Our staff have redirected desktops, and they are fine.
My head's getting sore from all this scratching...
5th October 2009, 12:26 PM #7
Thanks to bossman from:
webman (5th October 2009)
5th October 2009, 12:39 PM #8
This kind of problem is not uncommon with mandatory profiles.. I've had this sort of thing happen with flash, but more usually shockwave.
Take a look at this thread: Creating a small mandatory profile
where I have posted about using the flash, etc before making the profile mandatort. Hopefully this will solve your problem.
5th October 2009, 12:44 PM #9
I have had this problem randomly with successive versions of flash (on CC3 and vanilla ). For me, this issue always occurs after a rebuild and a fresh install of flash. Works fine with a admin login but fails with a standard login.
Never actually found a fix for it besides manually uninstalling on the station and then reallocating (via GPO or RMMC depending on flavour of network). The only thing I have found consistent is the effected stations seemed to have two flash packages installed (the right package and a weird unversioned package in add/remove programs) whereas the good machines didn't. Can't for the life of me work it out but assume is something to do with a borked install.
5th October 2009, 12:50 PM #10
When you say blank page, do you mean Flash player doesn't run at all? We had a similar issue but when you right clicked in the area where the flash should be you got a flash player context menu not an IE one - text was something along the lines of "Movie not loaded". Couldn't get this resolved at all with Flash 9 and ended up telling everyone to use Firefox instead. We've recently found that Flash 10 appears to work fine for standard users in IE if we go to the setup web page and download the standalone .exe installer instead - when you watch the install, it has a short section about cleaning up old installs, not sure if this is what fixes it..
Originally Posted by reggiep
5th October 2009, 12:51 PM #11
We had a problem similar to this a while ago and i made this script to fix it. This assumes you are using the latest flash version.
For some reason the installation doesnt modify the users registry settings so i added this script to the users login and it sorted it out.
check thoses settings and see if this works.
'Script to fix Flash plugin problem
Set WshShell = CreateObject("WScript.Shell")
On error Resume Next
Last edited by ZeroHour; 6th October 2009 at 12:46 PM.
Thanks to Bezwick from:
reggiep (5th October 2009)
5th October 2009, 12:52 PM #12
On an affected workstation do the following.
1) Login as an administrator and goto Start | Run
2) Type in regedit in the run box and press enter.
3) In the registry editor navigate to the following location:
Now Create a key under the FeatureCopntrol key called
4) Now click on the newly created key and on the right hand side click new item and name it iexplore.exe
as a DWORD entry.
5) The value box for the new item should be all zeros.
6) Now login to a site and test as a normal user the flash site that is now working.
If the above works then you can deploy the reg fragment onto the usertype if you're on CC3 or by editing a GPO onn vanilla.
2 Thanks to spc-rocket:
reggiep (5th October 2009), sparkeh (5th October 2009)
5th October 2009, 01:53 PM #13
Thanks guys for the script and reg key info. Tried 'em both and no joy.
Looks like some content works fine, and some doesn't - in particular the science section of bitesize is causing problems.
Will keep looking down the profile/permissions route and see what we come up with. Reckon we'll rebuild the mandatory profile (irritating, cos its been fine for over two years...) and try everything on a PC with a clean FP10 install and take it from there.
Will post the solution, as long as it doesn't turn out to be too embarrasing
Thanks for the posts anyway - hope others had more luck.
5th October 2009, 03:22 PM #14
I had something similar the other week,
Flash worked on the site when logged in as administrator but not as a normal user (not a .man or roming profile),
ended up adding the site to Trusted sites list and that fixed it,
5th October 2009, 08:04 PM #15
I've got the same problem with Shockwave
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