Windows Thread, Remote support software in Technical; I have a friend overseas who's PC needs looking at but I can't connect to them as they can't get ...
12th August 2009, 04:41 PM #1
Remote support software
I have a friend overseas who's PC needs looking at but I can't connect to them as they can't get a direct internet connection for me to use anything like VNC. I know that you can use products where the user browses to a website and installes an agent which then lets you connect as they initiated the connection. Smoothwall use one when they do remote support but I can't remember what it's called.
Does anyone know of a free product a bit like that?
12th August 2009, 04:50 PM #2
This gives them an icon to click that gives gives a VNC connection to your machine outbound so that it traverses firewalls.
Geek to Live: Tech support with UltraVNC SingleClick - Feature - Lifehacker
there is also teamview - web based:
or get them to put logmein on their pc or windows live mesh
Last edited by SYNACK; 12th August 2009 at 04:52 PM.
Thanks to SYNACK from:
cookie_monster (12th August 2009)
12th August 2009, 04:51 PM #3
LogMeIn will do the trick - https://secure.logmein.com/
12th August 2009, 05:05 PM #4
12th August 2009, 05:11 PM #5
Teamviewer is the tool and that is what Smoothwall use as well (they pay for it and have a posh customised version as well )
12th August 2009, 05:15 PM #6
- Rep Power
+1 for Teamviewer, it's awesome
12th August 2009, 05:44 PM #7
Teamview that's what I was trying to think of.
Cheers all, I might take a look at the other options as well.
12th August 2009, 09:36 PM #8
Yup TeamViewer ticked all the boxes for me when i wanted to do this
12th August 2009, 09:36 PM #9
team viewer and go to assit
13th August 2009, 12:56 PM #10
- Rep Power
big thumbs up for teamviewer - saved me a lot of miles over the past while!
28th August 2009, 12:13 PM #11
For my mates all I do is use windows messenger, it has remote support stuff built in.
He just sends you the request on msn and it will try to connect (can take up to 2 mins) but it mostly works.
19th April 2013, 12:23 PM #12
EDIT: oops removed after a good point by @RabbieBurns
Last edited by sparkeh; 19th April 2013 at 12:28 PM.
19th April 2013, 12:25 PM #13
quoting them just preserves their spam long after it has been reported and deleted ;p
Originally Posted by sparkeh
19th April 2013, 02:23 PM #14
Did you try the already built in Windows Remote Assistant. It really works
EDIT: Doh! This post is 4 years old...Hope he wasn't waiting.
Last edited by chazzy2501; 19th April 2013 at 02:28 PM.
19th April 2013, 02:29 PM #15
Was just looking in to this as RDP is currently not an option at all my schools- and this thread rises from its grave.
Now that it's shuffling around: is Teamviewer definitely free for EDU use? Has anyone used Chrome Remote Desktop and can compare?
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