Proxy problems

[Tunster]

And we are back again....
Same problem, different angle

Teacher laptop - they use them 'locally' when in school (yes, I have TOLD them to log on to the domain to no avail). They are already administrators
I need to change the user on a laptop. Not a Tosh this time, an HP Compaq
Happily created a user locally - NO connection to internet or domain or anything.
Went to put the proxy in and lo and behold, the damn thing is greyed out, this time WITHOUT the proxy settings, so something like proxypal wont work, as all it does is put in or take out the tick, not the actual numbers.
This is ridiculous
I just want to understand what is going on here so I can sort it out

I know I haven't read through most of the thread but did you click advanced next to the proxy settings? It will grey out if "use the same proxy server for all protocols" is ticked inside the advanced window.

[witch]

'Advanced' is greyed out too!!!

[TheLibrarian]

• O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
• O7 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present

I saw your response, but couldn't decide if on the Toshiba you did remove these registry entries.

I've reviewed the HijackThis log again, I still can't say that I can see anything else that stands out immediately although I now I'd be looking at other software on the PC.

I did notice the Bonjour service (iTunes and other) zero configuration service, I don't think this would normally cause a problem, but given we can't find any other source I'd look at this next.

There's some potentially useful information here too http://support.microsoft.com/kb/923737