IE7 CRASHING - AGAIN!

[TheLibrarian]

We've updated our PCE install to 3.0.0.8 today.

There's only a few clients out on our Grey Mile with 3.0.0.8, mostly the rest are 3.0.0.7.

We found problems with 3.0.0.7 causing IE8 to show the diagnose connection button occasionally and kill downloads nearly every time.

As for 3.0.0.8 it's too early to tell if it's going to cause us issues yet.

[Michael]

Does it work in Google Chrome?

Policy Central works in the background as a service, so it constantly scans whichever application(s) you're using. Google Chrome (as far as I know) remains unaffected compatibility wise with Policy Central. It's Internet Explorer 7 and 8 that appear to have problems with Policy Central in this case.

[TheLibrarian]

I don't use Chrome at work so I can't really say.

I do know PCE isn't just a service, there's a BHO in IE too.

[DevilsAdvocate]

Got Forensics to look at ours today and it's now updated to 3.0.0.8, will see how we get on with that!

[TheLibrarian]

I've had problems with IE8, I currently SUSPECT they are related to PCE 3.0.0.8.

IE8 has locked up when posting to forums, uploading attachments to forums while PCE has been active.

After killing PCE IE8 worked fine, there have only been two instances of IE dying with PCE loaded so far: once today, once yesterday.
After IE8 locked I killed PCE because I'm not chasing PCE IE8 problems, but I guess I will be sooner rather than later.

[Michael]

Microsoft are due to release a Security Update to Internet Explorer tomorrow (July 28th 2009). It would be useful if people could install and test this update with Policy Central!!!

[Jons]

Hi, we have PCE installed and since then the network is really slow.
Trying to shutdown takes several minutes before the shutdown dialogue box even appears.

What is the best method to remove this across all the machines, without logging in as the user the council gave us? In fact, they lost this and the instructions.

The IT coordinator just wants it gone at least to see performance difference before making a decision to keep or not..

I looked at the official PCE PDFs from the council but we don't have the folders they are describing, so we didn't have the removal utility..? The install must have been non-standard.

I think there was something in Group Policy which we removed (some time back) and we tried stopping the pcclient.exe in HKLM\Run but it replaces itself.

Then we tried a machine script which runs before everything else, to replace the HKLM\Run with a different target (Quicktime actually) but keeping the re key to fool PCE. It half worked.

Am I making a mountain out of a molehill here and missing something obvious?

Thx.

[Michael]

What is the best method to remove this across all the machines

Unfortunately the uninstall utility does not work, so you'll need to contact Link2ICT and log a call. They have another uninstall utility which does remove the product correctly, but unfortunately this is a manual process from what I understand.

[Jons]

thx, and if anyone else has anything to add, go ahead.

Also, what is the situation regarding pupil monitoring in Primary's?

One party tells me it is obligatory, another tells me optional.

It has little value in Primarys where pupils are almost always supervised, so any input anyone?