Windows Thread, Laptop still loading Printer on old server in Technical; Hi all,
We have recently moved all our schools printers onto a new virtual server. Since moving them over we ...
8th June 2009, 09:41 AM #1
Laptop still loading Printer on old server
We have recently moved all our schools printers onto a new virtual server. Since moving them over we have had to call in all the laptops to delete the printers currently loaded on. We have the edited the group policy so the new printers are pulled through at start up. Pretty simple.
However, we have had one user come back with an issue. When the user logs on it pulls through all the printers she should have plus her old default printer (staffroom). Now when this printer is deleted everything seems normal until the user logs back on, at which point it is back. Our first thoughts were with proup policy but after hours of trawling, we came up with nothing.
Could this be saved somewhere on the computer as when I log on it puls through as well?
Any help would be greatly appreciated.
8th June 2009, 11:00 AM #2
- Rep Power
Logon locally on the machine that has the ghost printers, open registry and navigate to
See if the ghost printers are listed there and delete them. Reboot and see if that worked...
If not look under "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contr ol\Print\Connections" as well.
8th June 2009, 11:25 AM #3
Thanks for your quick response dtakias. Unfortunately I have just run through both of these options and in both cases there is no "Connections" entry. However, I have found there are certain printer listed within the "Printers" entry. Unfortunately the printer in question is not there!!
Any more ideas?
8th June 2009, 11:38 AM #4
- Rep Power
Is it something as simple as a batch file in all users startup folder?
8th June 2009, 11:43 AM #5
I'm afraid not but thanks for your input. Keep the ideas coming...
8th June 2009, 12:36 PM #6
- Rep Power
Is the machine logging on to the domain?
If yes is it roaming or mandatory profiles?
In any case open registry, mount your network profile and navigate to HKEY_USERS\*your profile*\Printers\Connections see if anything is listed there...
8th June 2009, 01:14 PM #7
printers can getr stuck in the users profile at times ive had it whereby normal users dont see old printers but as soon as i log in as admin i have printers that are long gone
hkcu(or if its a roaming/mandatory etc username)printers\conections
8th June 2009, 01:28 PM #8
Have you run gpedit.msc and looked under User Config/Windows Settings/Scripts?
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