Windows Thread, Canoscan Scanner in Technical; Just installed a Canoscan Lide 200 scanner to one of our PCs including the MP Navigator software.
Whenever this particular ...
1st May 2009, 10:23 AM #1
- Rep Power
Just installed a Canoscan Lide 200 scanner to one of our PCs including the MP Navigator software.
Whenever this particular user goes to run a scan she gets the error
"Unknown error, Code = 259"
I have search for this but not found anything, my initial guess is that the program is trying to access something in the shellfolders that, that user group is set to but can't. Just can't seem to find out what.
Annoyly a more restricted user doesn't have the issue.
Are there any known bugs?
IDG Tech News
5th May 2009, 11:26 AM #2
Sounds like some people have had this problem with MP Navigator and fixed it by changing the location of the temp folder.
* * * * *
Start --> All Programs --> Canon Utilities --> MP Navigator Ex
Once opened, Click Preferences --> Change the store of temp files to a folder on the local C:\.
* * * * *
(From Experts Exchange)
Last edited by BJG; 5th May 2009 at 11:29 AM.
2 Thanks to BJG:
DaveCoop (3rd May 2012), dhicks (5th May 2009)
6th May 2009, 01:29 PM #3
Do you need the software? With scanners, as with printers, I try to just install the drivers and let Windows do the rest - saves messing around with permissions on things, and provides a common experience regardless of brand.
6th May 2009, 01:59 PM #4
Good idea, I do the same with printers and wireless cards - Windows is perfectly capable of printing, scanning and connecting to a network by itself. However, with the Canoscan LiDE scanners I provide them with a dedicated PC just for scanning, then all people have to do is press the "scan" button on the scanner and HP's software scans a document and shoves it in a network share folder. The software that came with the (£30) scanner is actually pretty good for this, too.
Originally Posted by NickJones
11th May 2009, 09:52 AM #5
- Rep Power
Originally Posted by BJG
That was the first thing I tried but it didn't make any difference.
I might be able to do without the software, will have to give that a try. Did wonder if this was similar to the Adobe Reader/Acrobat 9 issue surrounding network shares.
Thanks, will let you know how I get on
3rd May 2012, 05:08 PM #6
Thanks for the heads up it also worjs with the lide 230
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