Has anyone experienced problems accessing the control panel for this software? Whenever I try to do so I get a crash report window, which is displayed twice. The same error occurs on two laptops both the same make and model.

CRASH FILE:
----------------------------
Crash at 01D72690 in SmartBrd 10.0.232.4
SmartBrd.exe caused an EXCEPTION_ACCESS_VIOLATION in module at 001B:01D72690
PROJECT: SBSW - Driver CD
AREA: SMART Crash Report
EAX=771D9B5C EBX=771D89B0 ECX=00369B5A EDX=76540000 ESI=771E3DA8
EDI=00000028 EBP=0012E614 ESP=0012E5D0 EIP=01D72690 FLG=00010206
CS=001B DS=0023 SS=0023 ES=0023 FS=003B GS=0000
(null)
001B:76EDE79D(0x771D858C 0x771E2198 0x77AB9A94 0x001D1844) SHELL32.dll, SHGetFileInfoW()+0856 byte(s)
001B:76EDE829(0x001D1840 0x00000001 0x0016FBD0 0x00000000) SHELL32.dll, SHGetFileInfoW()+0996 byte(s)
001B:7658B874(0x00000000 0x00000001 0x00000000 0x00000000) ole32.dll, CoFreeUnusedLibraries()+0650 byte(s)
001B:7658C8EA(0x001BB028 0x0016FBD0 0x769F3730 0x0012E6AC) ole32.dll, CoUninitialize()+0054 byte(s)
001B:769F449B(0x001BB028 0x00000001 0x0016FBD0 0x00000000) IMM32.dll, ImmEnumInputContext()+0361 byte(s)
001B:765746D1(0x00000000 0x00000000 0x00000000 0x00000000) ole32.dll, CoRegisterMessageFilter()+0185 byte(s)
USER OS LANGUAGE - English
USER GUI LANGUAGE - en_GB
EXECUTABLE CREATION DATE - Sun, 25 Jan 2009