+ Post New Thread
Page 1 of 2 12 LastLast
Results 1 to 15 of 17
Windows Thread, Odd problem getting into My Docs in Technical; This is sporadic, which is why it's so confusing. Basically, sometimes students are unable to get into their My Documents ...
  1. #1

    Join Date
    Jul 2006
    Location
    London
    Posts
    2,962
    Thank Post
    159
    Thanked 152 Times in 116 Posts
    Rep Power
    49

    Odd problem getting into My Docs

    This is sporadic, which is why it's so confusing.

    Basically, sometimes students are unable to get into their My Documents - they get an access denied error. Simple enough, permissions you say? Nope, they're set fine - because 99% of the time it works fine.
    Students have list folder permissions for the year group share, and full control over their own folder.

    They can get in fine via the mapped N:\ drive, so this isnt a huge problem, but as they are both the same folder, it seems very weird that one way doesnt work.

    I was thinking perhaps folder redirection has failed (though event viewer doesnt state this) but then surely it would then just direct to C:\?

    Cant give too many other details, since its so sporadic. We've just had a whole suite of kids had it happen to them, yet before today I hadnt seen it happen in weeks

  2. #2
    jsnetman's Avatar
    Join Date
    Oct 2007
    Posts
    887
    Thank Post
    23
    Thanked 134 Times in 126 Posts
    Rep Power
    40
    Happens here sparodically also, but so infrequently I haven't tried to troubleshoot it. I put it also down to folder redirection not applying. Quick logoff and back on again and all is fine.

  3. #3
    enjay's Avatar
    Join Date
    Apr 2007
    Location
    Reading, Berkshire, UK
    Posts
    4,488
    Thank Post
    282
    Thanked 196 Times in 167 Posts
    Rep Power
    76
    I've seen that a few times - profile reset sorts it. Not bothered to look into it, as it doesn't have very high impact.

  4. #4

    CHR1S's Avatar
    Join Date
    Feb 2006
    Location
    Birmingham
    Posts
    4,505
    Thank Post
    1,585
    Thanked 486 Times in 304 Posts
    Rep Power
    217
    If you restrict access to the C: drive then I think you have pretty much answered your own question. Folder redirection is failing and access is restriced to the C: drive, hence the error.

    The real issue is why folder redirection is failing. Possibly group policy failing to apply, possibly due to connection issues (dodgy or failing switch?) or possibly even a pure fluke of X amout of PCs polling the PDC and it not being able to cope.

    With it being hit and miss its never easy to diagnose.

  5. #5

    elsiegee40's Avatar
    Join Date
    Jan 2007
    Location
    Kent
    Posts
    9,780
    Thank Post
    1,813
    Thanked 2,229 Times in 1,645 Posts
    Rep Power
    801
    Get delprof (there are loads of threads about this) ontoy our system to clear out the profiles on local machines regularly and you will probably find this problem reduces.

    As has been suggested earlier, deleting the user's profile on the server (if they have roaming profiles) and letting them create a new one will get rid of the problem. If you are feeling kind, rename the old profile, wait for the new profile to appear on the server and copy their Favorites folder over!

  6. #6
    rad
    rad is offline
    rad's Avatar
    Join Date
    Jan 2009
    Location
    Middlesex
    Posts
    2,507
    Thank Post
    337
    Thanked 310 Times in 238 Posts
    Rep Power
    110
    We do the profile reset too.

    If that doesn't resolve it then we look further, but 9 times out of 10 it works.

  7. #7


    Join Date
    Feb 2007
    Location
    Northamptonshire
    Posts
    4,693
    Thank Post
    352
    Thanked 797 Times in 716 Posts
    Rep Power
    347
    I'm guessing CC3 and yes, like the others we see this from time to time and again a profile reset works.

  8. #8

    maniac's Avatar
    Join Date
    Feb 2007
    Location
    Kent
    Posts
    3,069
    Thank Post
    210
    Thanked 430 Times in 310 Posts
    Rep Power
    144
    I hate this problem, it's a PITA. I wish RM would produce a fix for it! I get at least 1 support call a week about this, and I've given up resetting profiles now, I just tell them to go via my computer, and N:\

    Mike.

  9. #9
    enjay's Avatar
    Join Date
    Apr 2007
    Location
    Reading, Berkshire, UK
    Posts
    4,488
    Thank Post
    282
    Thanked 196 Times in 167 Posts
    Rep Power
    76
    Quote Originally Posted by elsiegee40 View Post
    If you are feeling kind, rename the old profile, wait for the new profile to appear on the server and copy their Favorites folder over!
    On CC3, Favourites are held in their MyDocs folder not their profile, so they survive a profile reset.

  10. #10

    witch's Avatar
    Join Date
    Nov 2005
    Location
    Dorset
    Posts
    10,975
    Thank Post
    1,410
    Thanked 2,428 Times in 1,703 Posts
    Rep Power
    711
    Not always CC3 - it happens here too on both a schoolcare system and at my other school on a vanilla network.

  11. #11

    Join Date
    Apr 2008
    Location
    Bournemouth
    Posts
    472
    Thank Post
    34
    Thanked 28 Times in 26 Posts
    Rep Power
    27
    Might be related. Found that fdeploy.dll stopped redirection here on random computers due to it being a SP3 related file. The fix was changing version to SP2. Find it in system32 + dllcache. Could try that?

  12. #12
    jsnetman's Avatar
    Join Date
    Oct 2007
    Posts
    887
    Thank Post
    23
    Thanked 134 Times in 126 Posts
    Rep Power
    40
    Quote Originally Posted by Jiser View Post
    Might be related. Found that fdeploy.dll stopped redirection here on random computers due to it being a SP3 related file. The fix was changing version to SP2. Find it in system32 + dllcache. Could try that?
    already done this when I moved to Sp3, still get it occassionaly. We also run delprofs but sometimes a userprofile is stubborn and takes another reboot to clear it.

  13. #13
    ricki's Avatar
    Join Date
    Jul 2005
    Location
    uk
    Posts
    1,475
    Thank Post
    20
    Thanked 164 Times in 157 Posts
    Rep Power
    52
    HI

    I have this problem toooooooo. But I have never found a cure. I have redirected the favoret to the persons area on the server so that they will not get deleted when I delprof. But to be honest most of the time I dont have to delprof just get the person to log off and log back on.

    Have a good one.

    Richard

  14. #14

    sippo's Avatar
    Join Date
    May 2008
    Location
    Swindon, Wiltshire
    Posts
    1,743
    Thank Post
    136
    Thanked 191 Times in 136 Posts
    Rep Power
    152
    We had this problem, removed sp3 and all worked fine.

  15. #15

    Join Date
    Nov 2007
    Posts
    19
    Thank Post
    1
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    It's definitely SP3 related, as it happens here too but only since we went to SP3 on machines. It's very sporadic so not a big thing, but is there a way round it other than removing SP3 entirely as I'm not willing to do that.

SHARE:
+ Post New Thread
Page 1 of 2 12 LastLast

Similar Threads

  1. My Docs access problem
    By Ste_Harve in forum Windows
    Replies: 2
    Last Post: 30th August 2007, 12:32 PM
  2. Odd Sound Problem
    By enjay in forum Hardware
    Replies: 9
    Last Post: 17th June 2007, 09:57 PM
  3. Odd GB problem
    By craiglay in forum Wireless Networks
    Replies: 9
    Last Post: 12th June 2007, 06:10 PM
  4. Odd Network problem
    By ind13 in forum Wireless Networks
    Replies: 6
    Last Post: 25th September 2006, 05:02 PM
  5. Odd LIberum Problem
    By Gatt in forum Windows
    Replies: 10
    Last Post: 28th February 2006, 09:26 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •