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Windows Thread, RM CC3 build area in Technical; Hi, We have had an issue with our build area for over a week now. We have 2 issues not ...
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    nc-
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    RM CC3 build area

    Hi,

    We have had an issue with our build area for over a week now. We have 2 issues not sure that they are related.
    1. building from server 1 we get this error. Badly formed IP address, then straight after it says server cannot been found. (this is after it tests network connection in the dos).
    2. building from server 3 we get this error. makec.vbs cannot be found. this is after windows is installed ad it starts to set the RM security settings.

    any ideas?

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    For the first issue, check that your lmhosts file on the server is pointing to the correct server and IP address. It should contain the ip addrees and server in the following format:

    192.168.1.1 server-name

    If that is wrong, change it to the correct values, save it and recreate your build disks, making sure they point at the right server also!

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    In case you're wondering, the lmhosts can be found in \\server-name\rmrebuild\build manager\rm\source

    (forgot about that bit sorry)

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    nc-
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    Quote Originally Posted by rusty155 View Post
    For the first issue, check that your lmhosts file on the server is pointing to the correct server and IP address. It should contain the ip addrees and server in the following format:

    192.168.1.1 server-name

    If that is wrong, change it to the correct values, save it and recreate your build disks, making sure they point at the right server also!
    <ip address> < xxx-sr-001>

    is what we have, taken directly from the build disk.
    Last edited by nc-; 13th March 2009 at 10:08 AM.

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    Have you tried with a variety of machines, and connected to a different area of the network?

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    nc-
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    yes and yes.

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    nc-
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    anymore ideas anyone?

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    Raised a support call with RM?
    I assume server2 works fine?

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    nc-
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    Quote Originally Posted by kmount View Post
    Raised a support call with RM?
    I assume server2 works fine?
    A support call has been raised. Server 2 doesn't seem to have a build area.

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    I'd be inclined to chase this with RM as a high priority call as they'd normally resolve something like this over the phone with you. (I assume you've tried taking a back up of one of the affected build areas and restored a copy of it before this problem arose?)

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    nc-
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    Quote Originally Posted by kmount View Post
    I'd be inclined to chase this with RM as a high priority call as they'd normally resolve something like this over the phone with you. (I assume you've tried taking a back up of one of the affected build areas and restored a copy of it before this problem arose?)
    Yes we tried the backup. The build area hasn't been right since they installed the new server. they just mirror from the old one. RM have been working on it for a week and a few separate engineers have looked (using logmein). no solution yet though.

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    Raise a complaint over it.

    Mind you, if they merely replaced a server that wouldn't break it on the other one. (hence why one needs to install HSPs and RMBM on each server).

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    nc-
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    Quote Originally Posted by kmount View Post
    Raise a complaint over it.

    Mind you, if they merely replaced a server that wouldn't break it on the other one. (hence why one needs to install HSPs and RMBM on each server).
    No this is true, they replaced server one. but that doesn't explain why server 3 doesn't build.



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