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Windows Thread, ISA Server Problem in Technical; What a morning! It started of by getting that dreaded phone call 'The network is down can you come in ...
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    DSapseid's Avatar
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    ISA Server Problem

    What a morning!

    It started of by getting that dreaded phone call 'The network is down can you come in early!'

    Get in and the power has tripped in the server room, find that one of the power supplies on a server has died when we had a small power surge at about 6.15 this morning. Thats not a problem as server has 2 power supplies so will be ordering a new one.

    Turned all servers on and all came on fine, went back to my machine and tried the internet and it didn't work. Tried to connect to the isa via rdp to make sure that all was ok and couldn't connect to it. Went back to the server it self and checked the services and the Microsoft Firewall service wont start.

    I have rebooted it twice, done windows updates to if there was a package that was needed and still nothing.

    Message in event viewer is attached as is the message i get when i open the isa management console.

    Currently seeing if i can set it so all the machines bypass the isa and go straight to countys proxy.

    Any ideas?

    Dan
    Attached Images Attached Images

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    SYNACK's Avatar
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    Have you tried running a repair install and does it have SP1 installed. You may end up needing to reinstall it if this does not resolve it. An experts exchange post seemed to indicate that this could also be caused by corruption of the ISA bits in AD.

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    DSapseid's Avatar
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    i have run the isa repair from add/remove programs. Server is SP2 just about to upgrade isa to sp3 to see if it that will kick it into shape!

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    DSapseid's Avatar
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    Nope Sp3 for ISA didnt fix it thing.

    Didnt need this today as the year 9's have an enterprise day where they need to do research on the internet!

    Is there anyway that i can back the policies up, just incase i do have to rebuild it!

    I didnt install it last time so im not sure how it was done! It was done by a contractor before i started.

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    Drop in a smoothwall express gateway for a day or so while you rebuild it (or go with something less temperamental)? (Welcome to Express 3.0! - SmoothWall.org)

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    SYNACK's Avatar
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    You can export all of the firewall setting from the configuration console. I think by right clicking on the server object in the right hand list. Its been a while since I was using 2004 but I know you can do it.

    The other thing to try would be running the ISA BPA (Best Practice Analyser) on it to see if it can find anything wrong.

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    Quote Originally Posted by tom_newton View Post
    Drop in a smoothwall express gateway for a day or so while you rebuild it (or go with something less temperamental)? (Welcome to Express 3.0! - SmoothWall.org)
    Cheers, just installing it now

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    Cool

    On your knackered ISA box, check the Service dependencies in regards to the firewall service.

    Then check each of these services to ensure they are started.
    I did a quick look around the Net but error code 2 (0x2) isn't one that I came up with. A few similar things in regards to the EventID came up and they suggested checking other services, as the ISA firewall service may be failing due to one of it's dependencies failing on you.

    HTH,

    Az

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    DSapseid's Avatar
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    checked all dependencies and all is fine.

    @tom i cant download the admin guide for smoothwall express it just says cannot find it. Any chance you could upload here or email it me?

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    Daniel: emailed it a few minutes ago - LMK if it does not arrive, it is a bit portly for a PDF

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    bio
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    Talking

    Quote Originally Posted by DSapseid View Post
    Nope Sp3 for ISA didnt fix it thing.

    Is there anyway that i can back the policies up, just incase i do have to rebuild it!

    I didnt install it last time so im not sure how it was done! It was done by a contractor before i started.
    Just rightmouseclick on the serverobject or firewall policies object and choose Export (backup).. after that you can those to encrypt the backupfile.. Done..

    Install new isa box... then choose Import (Restore)... now youre done

    bio..

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    Quote Originally Posted by tom_newton View Post
    Daniel: emailed it a few minutes ago - LMK if it does not arrive, it is a bit portly for a PDF
    Yep got it thanks tom, All Working a treat now - smoothwall that is not ISA!

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    Quote Originally Posted by bio View Post
    Just rightmouseclick on the serverobject or firewall policies object and choose Export (backup).. after that you can those to encrypt the backupfile.. Done..

    Install new isa box... then choose Import (Restore)... now youre done

    bio..
    Cant export it! I right click select export, call it something and choose to save in my docs, then get error message saying cant find object

    I can open the firewall rule so looks like i will be going through them all and writing down all the settings!!!!! Oh what a fun day ive got!!

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