Windows Thread, ISA Server Problem in Technical; What a morning!
It started of by getting that dreaded phone call 'The network is down can you come in ...
3rd March 2009, 10:27 AM #1
ISA Server Problem
What a morning!
It started of by getting that dreaded phone call 'The network is down can you come in early!'
Get in and the power has tripped in the server room, find that one of the power supplies on a server has died when we had a small power surge at about 6.15 this morning. Thats not a problem as server has 2 power supplies so will be ordering a new one.
Turned all servers on and all came on fine, went back to my machine and tried the internet and it didn't work. Tried to connect to the isa via rdp to make sure that all was ok and couldn't connect to it. Went back to the server it self and checked the services and the Microsoft Firewall service wont start.
I have rebooted it twice, done windows updates to if there was a package that was needed and still nothing.
Message in event viewer is attached as is the message i get when i open the isa management console.
Currently seeing if i can set it so all the machines bypass the isa and go straight to countys proxy.
3rd March 2009, 10:36 AM #2
Have you tried running a repair install and does it have SP1 installed. You may end up needing to reinstall it if this does not resolve it. An experts exchange post seemed to indicate that this could also be caused by corruption of the ISA bits in AD.
3rd March 2009, 10:38 AM #3
i have run the isa repair from add/remove programs. Server is SP2 just about to upgrade isa to sp3 to see if it that will kick it into shape!
3rd March 2009, 10:52 AM #4
Nope Sp3 for ISA didnt fix it thing.
Didnt need this today as the year 9's have an enterprise day where they need to do research on the internet!
Is there anyway that i can back the policies up, just incase i do have to rebuild it!
I didnt install it last time so im not sure how it was done! It was done by a contractor before i started.
3rd March 2009, 11:02 AM #5
Drop in a smoothwall express gateway for a day or so while you rebuild it (or go with something less temperamental)? (Welcome to Express 3.0! - SmoothWall.org)
3rd March 2009, 11:24 AM #6
You can export all of the firewall setting from the configuration console. I think by right clicking on the server object in the right hand list. Its been a while since I was using 2004 but I know you can do it.
The other thing to try would be running the ISA BPA (Best Practice Analyser) on it to see if it can find anything wrong.
3rd March 2009, 12:01 PM #7
Cheers, just installing it now
Originally Posted by tom_newton
3rd March 2009, 12:33 PM #8
On your knackered ISA box, check the Service dependencies in regards to the firewall service.
Then check each of these services to ensure they are started.
I did a quick look around the Net but error code 2 (0x2) isn't one that I came up with. A few similar things in regards to the EventID came up and they suggested checking other services, as the ISA firewall service may be failing due to one of it's dependencies failing on you.
3rd March 2009, 03:32 PM #9
checked all dependencies and all is fine.
@tom i cant download the admin guide for smoothwall express it just says cannot find it. Any chance you could upload here or email it me?
3rd March 2009, 04:44 PM #10
Daniel: emailed it a few minutes ago - LMK if it does not arrive, it is a bit portly for a PDF
4th March 2009, 10:29 AM #11
4th March 2009, 10:50 AM #12
Yep got it thanks tom, All Working a treat now - smoothwall that is not ISA!
Originally Posted by tom_newton
4th March 2009, 11:15 AM #13
Cant export it! I right click select export, call it something and choose to save in my docs, then get error message saying cant find object
Originally Posted by bio
I can open the firewall rule so looks like i will be going through them all and writing down all the settings!!!!! Oh what a fun day ive got!!
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