Virgin Media Cable Unplugged

[karldenton]

Light flashing on the back and only 1 connection in Network Connections.

[EvLPhenom]

After reading through the comments made, and what you said you have done i think you may have to call VM Tech Support as it may be a setting on the set top box thats stopping it as someone else suggested.

[kmount]

Whilst you're on there, ask whether you can have one of their modems and 'free' (12 month contract) wireless routers. (or at least a modem as there's something wrong in my brainbox about having internet via an STB when you could have a perfectly good and seperate modem!

[andy]

my ex's cable modem, would pick up a new mac address from just powering on/off the modem.

I had exactly this on Virgin. Just plug in your XP machine and power cycle the modem/STB/whatever! (I had the Motorola Cable Modem).



Andy

[kmount]

Yes, these days it works if you power cycle the modem (i find this out when I'm testing routers for people and you need to power cycle the modem to pick it up/hand off the dhcp lease).

[karldenton]

So a power cycle of the TV box should work?

[kmount]

Hi Karl,

Turn both bits of kit off (properly, not stand by), turn the STB back on, leave it a minute or so to settle down until it's happy, then turn the PC on.

See how you get on.