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Windows Thread, USB Probem in Technical; Got a customer with a Dell Inspiron 1150 laptop, XP Professional. Everytime you plug in an external hard drive or ...
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    triggmiester's Avatar
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    USB Probem

    Got a customer with a Dell Inspiron 1150 laptop, XP Professional. Everytime you plug in an external hard drive or flash drive it blue screens. I have searched for Blue Screen error messages on Microsofts websites, but there are onyl numbers displayed never a error message. Have re-installed the USB drivers, run AV and anti spyware just in case. Tried plugging in a powered USB Hub but the same problem occured when I plugged that in even though there was nothing plugged into it.

    Does anyone have any ideas or come across this before.

    Thanks in advance

    Stu

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    mattx's Avatar
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    What's in the event log ? [ If it has BSd then there should be a log for it with the relevant dump info..... ]

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    triggmiester's Avatar
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    Haven't got the laptop at the moment, will post when I collect it again

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    i have had this problem before and it was the usb port that i was plugging the drives into that was faulty, used a different usb port and it was fine.

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    triggmiester's Avatar
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    the laptop only has two usb ports and I have had the same problem on both

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