+ Post New Thread
Results 1 to 14 of 14
Windows Thread, Windows Movie Maker Will Not Open in Technical; When any of my users try to run Movie Maker they get: "Windows cannot open this program because it has ...
  1. #1

    DaveP's Avatar
    Join Date
    Oct 2006
    Location
    Can't talk now: The mother-ship is calling!
    Posts
    8,795
    Thank Post
    351
    Thanked 1,274 Times in 870 Posts
    Blog Entries
    4
    Rep Power
    1126

    Windows Movie Maker Will Not Open

    When any of my users try to run Movie Maker they get:

    "Windows cannot open this program because it has been prevented by a software restriction policy. For more information, open Event Viewer or contact your system administrator."

    This includes Domain and local administrators. The domain is a new one and I am not aware of any policies we have put in place which would prevent this program from running.

    I have checked the Event Viewer and there are no entries matching Movie Maker. I have cleared all of the old events and tried running it again. This time there are no entries at all.

    File Mon and Reg Mon are not much help either.

    Logged on locally as local administrator permissions are: Full Control on the Movie Maker folder and all items below.

    I did find this post on Edugeek: Link but I do not feel that the solution indicated in this post because his network is 2003 and I am using Server 2008.

    Movie Maker was working on my old Server 2003 network with the same stations and the same station images. All of the other software has transferred fine.

    I found this post on the Movie Maker Forum: Link but this relates to a standalone station. Windows Update is not an issue as the stations have recently been updated in an attempt to resolve this issue.

    Is anyone else having the same problem? Can anyone help with this?

    Workstation OS: Windows XP Pro: SP3.

  2. #2

    Join Date
    Mar 2008
    Location
    Surrey
    Posts
    2,168
    Thank Post
    98
    Thanked 319 Times in 261 Posts
    Blog Entries
    4
    Rep Power
    112
    At a guess I'd say you should look at your domain policies. Do you have any management software sitting on the network, or are you just using vanilla Windows?

  3. #3

    DaveP's Avatar
    Join Date
    Oct 2006
    Location
    Can't talk now: The mother-ship is calling!
    Posts
    8,795
    Thank Post
    351
    Thanked 1,274 Times in 870 Posts
    Blog Entries
    4
    Rep Power
    1126
    Quote Originally Posted by jamesb View Post
    At a guess I'd say you should look at your domain policies. Do you have any management software sitting on the network, or are you just using vanilla Windows?
    Oops: Missed that bit out: The old network was Viglen. The new one is vanilla.

  4. #4

    Join Date
    Mar 2008
    Location
    Surrey
    Posts
    2,168
    Thank Post
    98
    Thanked 319 Times in 261 Posts
    Blog Entries
    4
    Rep Power
    112
    Can you get a GPResult output and have a look through it for any software restriction settings?

    As another thought, try unplugging a workstation from the network and logging on locally, then seeing if you can run it.

  5. #5

    DaveP's Avatar
    Join Date
    Oct 2006
    Location
    Can't talk now: The mother-ship is calling!
    Posts
    8,795
    Thank Post
    351
    Thanked 1,274 Times in 870 Posts
    Blog Entries
    4
    Rep Power
    1126
    Quote Originally Posted by jamesb View Post
    Can you get a GPResult output and have a look through it for any software restriction settings?

    As another thought, try unplugging a workstation from the network and logging on locally, then seeing if you can run it.
    GPResult: No settings applied for domain administrator which will affect Movie Maker running [Those policies that are set determine desktop wallpaper and Internet Explorer proxy settings.

    Unplugging the network cable and restating the station: logging on as the local administrator and running Movie Maker gives the same result ["Windows cannot open this program because it has been prevented by a software restriction policy. For more information, open Event Viewer or contact your system administrator."]

    GPEdit.MSC [Local Policy]:

    Computer Configuration/Admin Templates/Windows Components/Movie Maker

    and

    User Configuration/Admin Templates/Windows Components/Movie Maker

    in both locations the entry:

    "Do not allow Movie Maker to run" entry state is "Not configured"

    adjusting one or both to "Disabled" does not resolve the problem. Issue is still unresolved. I do not want to cross post so if anyone is indirect contact with Edugeek member Faza can they draw his attention to this post and get him to reply here. Perhaps his answer can help me after all. Otherwise I am out of ideas at the moment.

  6. #6

    Join Date
    Mar 2008
    Location
    Surrey
    Posts
    2,168
    Thank Post
    98
    Thanked 319 Times in 261 Posts
    Blog Entries
    4
    Rep Power
    112
    Not in touch with Faza, but as a last-ditch stab in the dark what graphics card is installed? If its an NVidia, try updating the drivers.

  7. #7

    DaveP's Avatar
    Join Date
    Oct 2006
    Location
    Can't talk now: The mother-ship is calling!
    Posts
    8,795
    Thank Post
    351
    Thanked 1,274 Times in 870 Posts
    Blog Entries
    4
    Rep Power
    1126
    Quote Originally Posted by jamesb View Post
    Not in touch with Faza, but as a last-ditch stab in the dark what graphics card is installed? If its an NVidia, try updating the drivers.
    Looking at Faza's old post that thought had crossed my mind also. Trouble is:

    This station does not have an NVidea graphics card.
    This issue is affecting all of the stations on my network.

    I had thought that I could try re-installing Movie Maker [somehow]

  8. #8

    Join Date
    Mar 2008
    Location
    Surrey
    Posts
    2,168
    Thank Post
    98
    Thanked 319 Times in 261 Posts
    Blog Entries
    4
    Rep Power
    112
    See if you can get an MSI of it and roll it out via group policy. Maybe apply that to one station to start with and test it on there, then if it works apply it to the others.

    Also try turning on security logging failure audits. See if that drops anything into the Event Viewer.
    Last edited by jamesb; 23rd December 2008 at 10:41 AM.

  9. #9
    k-strider's Avatar
    Join Date
    Oct 2006
    Location
    Gloucester
    Posts
    357
    Thank Post
    7
    Thanked 40 Times in 30 Posts
    Rep Power
    23
    have you been through all the GPOs from the PC all the way up the tree to the top of the forest and checked to see if
    Computer Configuration -> Windows Settings -> Security Settings -> Software Restrictions

    Has any policies applied to the EXE that is moviemaker

    Also it could be a user policy so you should check down the user policies to the effected user objects.

    User Configuration -> Windows Settings -> Security Settings -> Software Restrictions

    Though from what you have said it sounds more likely to be a computer policy. does it effect the local administrator account too?

  10. #10

    Michael's Avatar
    Join Date
    Dec 2005
    Location
    Birmingham
    Posts
    9,262
    Thank Post
    242
    Thanked 1,568 Times in 1,250 Posts
    Rep Power
    340
    I know that Movie Maker can be very picky running on some hardware, mainly to do with what graphics card installed (as already mentioned). What graphics card do you have in these machines? The fact it worked ok before would point directly to drivers being a potential problem.

    As an experiment create a new OU, disable policy inheritance and then move an existing computer object. Then make a copy of your domain admin account and call it admin2, for example and move this also into the new OU.

    Then run gpupdate /force from the run menu then reboot. Does this make any difference?

  11. #11

    DaveP's Avatar
    Join Date
    Oct 2006
    Location
    Can't talk now: The mother-ship is calling!
    Posts
    8,795
    Thank Post
    351
    Thanked 1,274 Times in 870 Posts
    Blog Entries
    4
    Rep Power
    1126
    Solved this a while ago: It was a Group Policy setting [deeply buried]

    My question now is:

    Because it was affecting both Students and Staff is it a default setting in 2008 to prevent Movie Maker from running? If so what are the added risks associated with allowing it to run?

    I ask because this did not arise as an issue until after the company helping us with the network fell out of favour and now they are not available to ask as to why this setting was originally put in place.

    Any thoughts?

  12. #12

    ZeroHour's Avatar
    Join Date
    Dec 2005
    Location
    Edinburgh, Scotland
    Posts
    5,644
    Thank Post
    895
    Thanked 1,314 Times in 798 Posts
    Blog Entries
    1
    Rep Power
    444
    Could you tell us what the setting was?
    That way we can say if it is default...

  13. #13

    DaveP's Avatar
    Join Date
    Oct 2006
    Location
    Can't talk now: The mother-ship is calling!
    Posts
    8,795
    Thank Post
    351
    Thanked 1,274 Times in 870 Posts
    Blog Entries
    4
    Rep Power
    1126
    Can't find the policy that was affecting Staff at the moment. Looking at the GPO now it looks like it would not be a 'default' setting because it appears to have been attached to the 'Student Apps Banned/Allowed' GPO I have here.

    So I guess I have partly answered myown question: Does not look like a default setting. Does not explain why is is there in the first place though?

    Setting:

    User Config/Administrative Templates/Windows Components/Do not allow Windows Movie Maker to run

    [This is now set to disabled and movie maker runs. Will not save to their home location by default. Could be a profile problem and I am working on a new profile as we speak]
    Last edited by DaveP; 25th August 2009 at 05:35 PM. Reason: Correct spelling mistake in post.

  14. #14


    Join Date
    Mar 2009
    Location
    Leeds
    Posts
    6,580
    Thank Post
    228
    Thanked 854 Times in 733 Posts
    Rep Power
    295
    i think it can be done as a pc policy as well as a user one but im not sure

    ive also come across some software before (im trying to remember the name) that when that was installed effectively killed movie maker iirc it was either some other video package or some cd authoring software

SHARE:
+ Post New Thread

Similar Threads

  1. Windows Movie Maker: Is it possible to capture to network drive?
    By meastaugh1 in forum Educational Software
    Replies: 0
    Last Post: 9th September 2008, 12:58 PM
  2. Movie Maker
    By darbyshire in forum Windows
    Replies: 11
    Last Post: 27th June 2008, 11:06 AM
  3. making videos(tips) using windows movie maker
    By movie_surprime11 in forum General Chat
    Replies: 8
    Last Post: 2nd October 2007, 01:40 PM
  4. Windows Movie Maker
    By faza in forum Wireless Networks
    Replies: 1
    Last Post: 1st February 2007, 01:16 PM
  5. Replies: 4
    Last Post: 30th June 2006, 06:33 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •