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Windows Thread, Help needed - running PaperCut Client at logon in Technical; We have been using Papercut to manage and monitor printers for the last year now and the management have decided ...
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    actech's Avatar
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    Help needed - running PaperCut Client at logon

    We have been using Papercut to manage and monitor printers for the last year now and the management have decided that the time is right to start charging students for what they print.

    Papercut have a client that needs to be run on the local machine (from a server share) so that users can see what jobs cost to print and also to see notifications. However I can't get this to work. I tried creating a GPO (Computer Config->Administrative Templates->System->Logon->Run these programs at user logon) with the link exactly as per the manual (\\servername\PCClient\win\pc-client.exe --silent) but this didn't work.

    The directory on the server has "authenticated users" with a read & execute permissions as setup by my predecessor

    Does anyone have any suggestions? I'm stumped with this

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    DMcCoy's Avatar
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    Try setting the exe path as: \\servername\PCClient\win\pc-client.exe
    with the parameter as --silent

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    actech's Avatar
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    Doesn't make a difference. I even tried dropping the parameter to no avail.


    Edit: Just a thought - could it have anything to do with the security settings of IE7 not letting executables run?? if so is there a GPO that I can override this?
    Last edited by actech; 14th December 2008 at 12:24 PM.

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    Hmm

    (Computer Config->Administrative Templates->System->Logon->Run these programs at user logon)

    Shouldn't this be User -> Administrative Templates?

  5. Thanks to DMcCoy from:

    actech (15th December 2008)

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    actech's Avatar
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    That's got it, thank-you.

    Seems that the instructions aren't quite right!

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    As an improvement on that you could run "pc-client-local-cache.exe" instead - saves on some traffic at least

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    actech's Avatar
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    I did see that in the manual but we run HDGuard on all student machines so any local changes/installs would be lost on restart so didn't see the point.

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