Windows Thread, Adobe Acrobat 'epic_app' error in Technical; Has anyone come across a problem with Acrobat 8 where it crashes with the error "epic_app"
This adobe thread has ...
3rd November 2008, 05:27 PM #1
Adobe Acrobat 'epic_app' error
Has anyone come across a problem with Acrobat 8 where it crashes with the error "epic_app"
This adobe thread has info but I have tried all the suggestions and it still crashes.
Adobe Forums - EPIC_APP Error on Startup
This is from Adobe Master Collection with Volume Serial installed as local administrator on Windows XP SP3, the user has local admin rights.
Last edited by somabc; 3rd November 2008 at 05:53 PM.
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3rd November 2008, 06:04 PM #2
Just to double check, your not trying to make your own separate acrobat 8 package and making a transform with the master collection serial?
That wont work as the serial ONLY activates a master edition install and not separate packages. Its really stupid but its the way they have done it.
3rd November 2008, 07:40 PM #3
Not seen that one, but I do think I've seen nearly every Adobe error message going.
"Unknown Error: CANT" is still the best one.
Acrobat Pro is still broken on OS X with CS4. Requires an Admin password to run then promptly crashes.
Photoshop CS4 is stupily broken in a file server killing way. Perhaps more about that in a rant later :P
3rd November 2008, 07:42 PM #4
Not from Acrobat, but I've had some software crash on me with the message "Error, cannot continue. Epic failure!" Real helpful..
3rd November 2008, 07:49 PM #5
Hmm, does the serial work when you run the normal installer? Is it being packaged? Other issues will be if it's part of a suite then often you can't run it until one of the other applications has been opened first, I know it's like this for 8 with design premimum.
3rd November 2008, 10:30 PM #6
It was installed as part of the CS3 master collection with the Key entered manually, not packaged.
The other apps (photoshop) work fine but acrobat just bombs out. I tried installing acrobat on its own but as you say the master collection key is not accepted so I had to leave it in trial mode for now. The key has been accepted on other installs that have been carried out (well on the one other install I did, not many people are entitled to use the licence).
Last edited by somabc; 3rd November 2008 at 10:32 PM.
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