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Windows Thread, Desktop\start menu problem in Technical; I've been given this little beauty to find a solution to for my column. It's the second time this user ...
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    Dos_Box's Avatar
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    Desktop\start menu problem

    I've been given this little beauty to find a solution to for my column. It's the second time this user has submitted this problem and last time I simply could not find a solution and telling them to reach for the installation disks is a bit of a cop out I think. Anyway am I missing something here?

    I can no longer re-arrange into alphabetical order nor delete program titles from "DESKTOP"- "START" - "PROGRAMS ".
    Could you advise please how I might recover this utility or suggest an alternative way to do so?

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    pooley's Avatar
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    Have you disabled Drag&Drop on the start menu ? This will stop the context menu from working and not allow the user to right click and sort.

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    altecsole's Avatar
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    What column?

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    The registry key that controls the current order for the start menu is:

    Code:
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\
    MenuOrder
    I've had some success before by removing the whole key and letting Explorer rebuild it. Just wondering if there's some corrupt data in it that's breaking his context menus.

  5. #5

    Michael's Avatar
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    I think pooley is right, unless you've implemented restrictions?

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    jsnetman's Avatar
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    It could be something as simple as spyware or a virus that has corrupted the profile of the user. I have seen profiles which have had the permissions screwd due to this. For example if the Start Menu folder in Documennts and Settings is set to read only.

  7. #7
    gshaw's Avatar
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    Run this as a batch file - does the trick for me and sorts the Start Menu in Alphabetical order as a logon script

    REG DELETE HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Explorer\MenuOrder /f

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