We have the SomeHelp Helpdesk installed as a way of us keeping a log of the problems that we fix. Until now we have been using it over a wired connection. Now I have just tried to connect to it with a wireless connection and found that I cannot open it. I can access everything else on the computer, but not the helpdesk.
The helpdesk is a simple access database which you have to "link to" when you first open it.
What is going on?
so the database is stored on a network drive I assume?
Sounds like it may need to have the network binding order changed to access it over the wireless connection, which will be a pain every time.
Maybe speak to the company who produced it about it - I assume they're not that big if they're using access
There are currently 1 users browsing this thread. (0 members and 1 guests)