+ Post New Thread
Results 1 to 13 of 13
Windows Thread, CC3 Build Process Error in Technical; Howdy, Being new to CC3 and my employers not seeing the need for training I am looking for help. We ...
  1. #1

    Join Date
    Oct 2007
    Location
    Tamworth
    Posts
    22
    Thank Post
    2
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    CC3 Build Process Error

    Howdy,

    Being new to CC3 and my employers not seeing the need for training I am looking for help.

    We have a set of new RM Ascend 2040A workstations. When trying to build them I get as far as the HDD prep and the reboot.

    After this i get the following error:

    "reboot and select proper boot device or insert boot media in selected boot device. Press any key to continue..."

    I have all the required hardware support packs and have followed the instructions as given by RM.

    What am I doing wrong? If any one could help I would be the happiest techie alive!

    Thanks In advance.

  2. #2

    Michael's Avatar
    Join Date
    Dec 2005
    Location
    Birmingham
    Posts
    9,265
    Thank Post
    242
    Thanked 1,575 Times in 1,254 Posts
    Rep Power
    341
    Have you checked the BIOS boot sequence? This should typically be set to CD-ROM (primary) HDD 0 (secondary) and Other boot devices, either enabled or disabled.

  3. #3

    Join Date
    Oct 2007
    Location
    Tamworth
    Posts
    22
    Thank Post
    2
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    RE: Boot Sequence

    The sequence is HDD, CD, Floppy. I have tried CD, HDD and just HDD but i still get the same error.

  4. #4

    Michael's Avatar
    Join Date
    Dec 2005
    Location
    Birmingham
    Posts
    9,265
    Thank Post
    242
    Thanked 1,575 Times in 1,254 Posts
    Rep Power
    341
    This is really odd, because you had to be in Windows to run the HDD prep utility and reboot (presumably to join the domain?)

    Is the hard drive showing up ok in the BIOS? It sounds like a hardware failure.

    Is it just the one machine or are they all doing this?

  5. #5

    Join Date
    Oct 2007
    Location
    Tamworth
    Posts
    22
    Thank Post
    2
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    This happens on the three machines I have tried. It was the guy from my LEA said it was failing after the HDD prep, but I'm not sure it gets that far.

    I insert the disk, name the station, enter U/N and password for the setup user. Network connects fine give it a location and then it formats the drive and creates backup partition and XP partition (Blue screen grey scroll bars).

    After this the PC reboots and I get the error.

  6. #6

    Hightower's Avatar
    Join Date
    Jun 2008
    Location
    Cloud 9
    Posts
    4,920
    Thank Post
    494
    Thanked 690 Times in 444 Posts
    Rep Power
    241
    Is the active partition correct after the reboot? You could use fdisk and change the partition?

    What about older machines? Do they build ok?

  7. #7

    bossman's Avatar
    Join Date
    Nov 2005
    Location
    England
    Posts
    3,966
    Thank Post
    1,210
    Thanked 1,075 Times in 766 Posts
    Rep Power
    332
    Could be something to do with the bios settings for that particular drive needs to be configured to disable sata raid or change to PATA/IDE mode.
    I think we had a similar problem and this sorted ok.

  8. #8

    Join Date
    Oct 2007
    Location
    Tamworth
    Posts
    22
    Thank Post
    2
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Thanks guys. This is my first CC3 build so I don't know how the other were done or went.

    I will have another look in the bios. I had a feeling it has something to do with the SATA drive.

  9. #9

    Join Date
    Oct 2007
    Location
    Tamworth
    Posts
    22
    Thank Post
    2
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    SATA + Ascend Stations

    Hi all,

    I have searched the BIOS to death and have found nothing regarding SATA settings with the exception of disabling them.

    This is really starting to annoy me as I cannot find a resolution. The LEA are less than helpful and we do not have a contract with RM (They just refer me to the LEA.)

    It has got to be something small, but I feel so stupid for not being able to find it!!

  10. #10

    Michael's Avatar
    Join Date
    Dec 2005
    Location
    Birmingham
    Posts
    9,265
    Thank Post
    242
    Thanked 1,575 Times in 1,254 Posts
    Rep Power
    341
    Try this - boot from a standard XP disc and see if XP Setup finds you hard disk. If it doesn't, you'll need a SATA driver. The easiest way is to use nLite to integrate drivers. Doing it manually is a joke to say the least. Very complex for such a small task.

  11. #11

    Join Date
    Jun 2006
    Location
    Dorset
    Posts
    111
    Thank Post
    2
    Thanked 5 Times in 4 Posts
    Rep Power
    17
    What are using as a build disk - floppy or usb memory stick?

    If it's a memory stick, make sure it is formatted as a zip disk and is taking the correct drive letter (a. If it is taking c: you will experience the kind of issues that you are having.

  12. #12

    Join Date
    Oct 2007
    Location
    Tamworth
    Posts
    22
    Thank Post
    2
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    RE: Boot Media

    I am using a build floppy created with build manager.

  13. #13

    sparkeh's Avatar
    Join Date
    May 2007
    Posts
    7,017
    Thank Post
    1,362
    Thanked 1,770 Times in 1,192 Posts
    Blog Entries
    22
    Rep Power
    530
    I know you said that you are up to date with HSPs, but double check you have HSP31 which added support for this model.

SHARE:
+ Post New Thread

Similar Threads

  1. CC3 Build Pen
    By Hightower in forum Network and Classroom Management
    Replies: 3
    Last Post: 23rd September 2008, 11:02 AM
  2. CC3 Build Server Image
    By PeterW in forum Network and Classroom Management
    Replies: 8
    Last Post: 6th July 2008, 09:40 PM
  3. New nLite build fixes serial number error
    By Dos_Box in forum Windows
    Replies: 1
    Last Post: 4th June 2008, 09:12 AM
  4. What process....
    By Joanne in forum Windows
    Replies: 2
    Last Post: 31st March 2008, 05:01 PM
  5. Replies: 2
    Last Post: 8th October 2007, 01:05 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •